Department: Pharmacy
Employment Type: Full Time
Location: 600 City Parkway West 10th Floor, Orange, CA 92868
Reporting To: Joanne Lao
Compensation: $22.00 - $30.00 / hour
Reports to Pharmacist-in-Charge.
About the Role
The Pharmacy Technician assists pharmacists in providing effective, appropriate, and safe pharmacy services. This role also provides friendly and cooperative customer service, enters patient data accurately, and answers telephones quickly and with courtesy. The Pharmacy Technician is responsible for the overall coordination and processing of patient medication orders and reorders. This individual ensures that orders are processed and packed in a timely manner and meet all financial and clinical requirements prior to fulfillment.
What You’ll Do
• Process and manage specialty pharmacy prescriptions using the pharmacy management system, including accurate data entry, preparation, labeling, packaging, and shipment for pharmacist verification.
• Communicate with patients, prescribers, and internal staff to coordinate refills, prior authorizations, benefits investigation, and resolve prescription or coverage issues with a focus on patient care.
• Perform billing and claims-related activities, ensuring accuracy of claim type, codes, modifiers, units, and dates of service, and resolving claim rejections as needed.
• Support pharmacy operations by handling inbound calls, assisting with inventory control, scheduling deliveries, and completing order fulfillment for patients and provider offices.
• Perform other duties as assigned to support pharmacy operations and organizational needs.
Qualifications
• Current PTCB/State of CA Pharmacy tech License is required.
• A minimum of 2 years of prior pharmacy technician experience in a retail or specialty pharmacy setting is preferred.
• Proficiency with pharmacy management systems and basic computer skills (including MS Word and Excel)
• Excellent verbal and written communication skills
• Strong organization and time management skills
The Pharmacy Technician is responsible for the overall coordination and processing of patient medication orders and reorders. This individual ensures that orders are processed and packed in a timely manner and meet all financial and clinical requirements prior to fulfillment.
Qualifications
• Current PTCB/State of CA Pharmacy tech License is required. • A minimum of 2 years of prior pharmacy technician experience in a retail or specialty pharmacy setting is preferred. • Proficiency with pharmacy management systems and basic computer skills (including MS Word and Excel) • Excellent verbal and written communication skills • Strong organization and time management skills
Astrana Health is a physician-centric, technology-enabled healthcare company committed to delivering access to high-quality, patient-centered care. Through its proprietary end-to-end technology platform, Astrana empowers providers to deliver more proactive, preventive care - improving patient outcomes, elevating patient experiences, improving the well-being of providers, and driving greater value.
Today, Astrana supports more than 20,000 providers and over 1.6 million Americans in value-based arrangements through its affiliated provider networks, management services organization, and primary, specialty, and ancillary care delivery clinics.
Together, Astrana is building what our healthcare system should be - one that delivers better care, better experiences, and better outcomes for all. For more information, visit www.astranahealth.com.
