Job Description

About the role:

This is your opportunity to work at the cutting edge of cannabis-based medicines, supporting patients with complex, often life-changing conditions, in a setting that values your precision, your expertise, and your commitment to getting it right.

Join a passionate, forward-thinking team in one of the fastest-growing healthcare organisations in the UK, where no two patients or days are the same. You will have real involvement in the quality and accuracy of care delivered, working alongside pharmacists and clinicians to ensure every patient receives the standard of treatment they deserve.

What you will be doing:

• Support Clinical Pharmacists by reviewing prescription requests and associated patient documentation prior to prescribing and dispensing.

• Assess patient records and supporting documentation to ensure eligibility for treatment in line with clinical protocols, regulatory requirements, and internal policies.

• Identify missing, incomplete, or inconsistent information and escalate queries appropriately to the Clinical Pharmacist team.

• Maintain accurate and up-to-date patient and prescription records within internal systems.

• Work collaboratively with pharmacists, clinicians, and patient support teams to deliver a seamless patient experience.

• Respond to internal queries relating to prescription processing and documentation requirements.

• Contribute to the continuous improvement of operational processes and quality assurance procedures.

• Support onboarding and training of junior team members where required.

• Engage in ongoing professional development and remain up to date with relevant pharmacy regulations and best practice guidance.

What you will need:

• Hold a Level 3 NVQ in Pharmacy Services (or equivalent qualification).

• Be registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.

• Has previous experience working in a pharmacy, primary care, or wider healthcare setting.

• Possess a strong understanding of pharmacy regulations, governance, and standard operating procedures.

• Demonstrate exceptional attention to detail and the ability to manage a high volume of work accurately.

• Be highly organised with strong administrative and documentation review skills.

• Have excellent communication and interpersonal skills, with a patient-centred approach to care.

• Be comfortable working in a fast-paced, collaborative, and evolving healthcare environment.

• Experience in primary care, reviewing prescriptions, patient eligibility criteria, or clinical documentation is preferred.

What we offer:

• Competitive salary

• 25 days holiday (rising to 30 after one year) + bank holidays

• 5% matched pension

• Cycle-to-work scheme

• Opportunities for development and growth

• A dynamic and supportive work environment

About Montu:

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.