Job Description

This position is responsible for assisting our Clinical Pharmacist with daily roles by providing personalized care that improves patient outcomes, reduces complications, hospital admissions and ER visits. The Pharmacy technician will specialize in chronic disease states and will be responsible for continued patient management. Support and assist in the coordination of pharmacy services activities including claims utilization analysis, prescription plan design, correspondence and special projects.

Essential Duties and Responsibilities include the following:

• Assist the pharmacist in the areas of clerical activities while under the Pharmacist’s supervision
• Assist pharmacist and physicians in health care insurance for non-covered medications
• Conducts medication reconciliation
• Scheduling, follow-up and coordinating with patient’s plan of care
• Answering telephone calls, obtaining and/or verifying patient information/ medication and health histories
• Responding to requests from patients and healthcare providers, answering their questions and referring various inquiries.
• Complexity of task/project will vary and requires individuals with a strong aptitude
• Documentation and organizational skills
• Contributes to team success
• Maintain confidentiality in compliance of Federal HIPPA Regulations
• Perform miscellaneous job-related duties as assigned

Organizational Responsibilities:

• Proactively support and practice company mission, vision and values.
• Follow Employee Handbook guidelines and company policies and procedures.
• Follow established departmental dress code.
• Appropriately and accurately maintain time keeping records.
• Adhere to attendance policy and time off requests.
• Follow safety policies and procedures.
• Be flexible and adaptable and courteous and promote professionalism.
• Communicate verbally and in writing through appropriate channels.
• Maintain confidentiality at all times in compliance with company policy and HIPAA requirements.
• Employee has completed all required annual Compliance training and signed attestation form is attached for each module.

The pay range for this position at commencement of employment is expected to be between $23-25 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement:

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits:

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Qualifications

Education and/or Experience:

• Licensed Pharmacy Technician
• Knowledge of or experience with medical terminology is desirable
• Previous experience in a pharmacy, retail, medical, or customer service setting and minimum of one year in a healthcare environment
• Ability to work independently, yet work cohesively within a team to achieve results
• Skills or knowledge of managed care principles
• Skills or experience in health care financial and payer issues
• Superior customer service skills
• Ability to balance a high volume of work, variety of tasks and prioritize urgent issues
• Strong verbal and written skills
• High level of professionalism
• Time management and prioritization skills
• Proficient in Excel and Microsoft Office
• Strong problem solving skills