Job Description

Job Location: 415 Columbia Rd - Dorchester, MA 02125
Salary Range: $19.00 - $26.00The Pharmacy Technician supports the safe, accurate, and efficient dispensing of medications under the supervision of a licensed pharmacist. The technician assists with prescription preparation, patient communication, inventory management, and workflow coordination to ensure high-quality pharmacy services that promote health equity and improve patient outcomes across Upham’s Community Care.
Pay Range: The expected base pay for the position is $19-$26 per hour and may be increased based on other factors, such as language, certifications, etc.

Essential Duties
- Assist pharmacists in processing, filling, and labeling prescriptions accurately and efficiently.
- Retrieve, count, pour, weigh, measure, and sometimes mix medications under direct supervision.
- Input and maintain prescription and patient data in the Liberty pharmacy software and electronic health record (EPIC).
- Communicate with patients, providers, and insurance representatives to resolve medication-related issues.
- Support patients in understanding medication pick-up, delivery, and refill processes with compassion and cultural sensitivity.
- Manage inventory, including ordering, receiving, stocking, and monitoring for expiration dates.
- Prepare medications for Omnicell adherence packaging and Parata automation systems as assigned.
- Support compliance with 340B program policies and FQHC guidelines for uninsured and underinsured patients.
- Maintain organized and clean work areas according to infection control, safety, and regulatory standards.
- Follow all privacy and security regulations in handling Protected Health Information (PHI).
- Participate in quality improvement initiatives, training, and continuing education activities.
- Demonstrate commitment to Upham’s mission of advancing health equity and serving the community with dignity and respect
- Additional Duties
- Assist with pharmacy reports, audits, and data collection as assigned.
- Participate in team meetings and contribute to improving workflow efficiency.
- Perform other duties as assigned to support pharmacy operations.

QualificationsMinimum Basic Knowledge
- High School Diploma or GED required.
- Active Massachusetts Pharmacy Technician License required.
- National Pharmacy Technician Certification (CPhT) preferred.
- Completion of an accredited pharmacy technician training program preferred.
Experience and

Qualifications
- Minimum of one year of experience in a retail, outpatient, or health center pharmacy preferred.
- Familiarity with pharmacy software (Liberty or similar) and electronic health records (EPIC preferred).
- Strong attention to detail and accuracy in prescription processing.
- Excellent communication, teamwork, and problem-solving skills.
- Commitment to patient-centered care, cultural competence, and equity-focused service delivery.
- Ability to multitask in a fast-paced environment with professionalism and empathy.