
Job Location Parkview Health Niagara Memorial Medical - Niagara Falls, NY 14302 Position Type Full Time Salary Range $19.00 - $22.00 Hourly
Job Shift Days Job Category Pharmaceutical
Perform duties to prepare and dispense prescription medications and supplies under the direction of a
Registered Pharmacist, in a fast-paced pharmacy where attention to accuracy, regulatory compliance,
and efficiency are critical to patient safety and care, working within the limits of standard or accepted
practice.
POSITION RESPONSIBILITIES:
• Perform job assignments in full compliance and complete understanding of the State and Federal
laws and internal policies and procedures governing the handling, dispensing and distribution of
medications dispensed by Parkview Rx.
• Provide support to Pharmacists by entering prescription information, submitting claims for payment,
and handling patient questions and concerns regarding medications and delivery.
• Communicate with patients, facilities, payors, and prescribers regarding issues concerning
prescriptions and to obtain proper authorizations and prescription details to refill prescriptions.
• Assist in the prior authorization process to expedite prescription fulfillment. Gather and document
demographics to be used to fill prescriptions as well as to coordinate billing of medications to be
dispensed by the pharmacy.
• Interact with patients by delivering medications per the meds to bed program guidelines and provide
customer service throughout the fulfillment and pick up of patient’s prescriptions.
• Prepare, label, and dispense medications under Pharmacist supervision. Responsible for prioritizing
and navigating the print pharmacy system’s print queue, printing medication labels, and checking
for inventory balance on medications in the pharmacy ordering system.
• Support Pharmacist in keeping accurate inventory levels. Sort and stock inventory of medications,
vials, and dispensing supplies and return excess stock or unused medications to inventory.
• Assist with the packaging and shipping of medications and supplies as required, to maintain
workflow and commitments to customers.
• Ensure patient’s order is satisfied to completion by reviewing patient profile in pharmacy system.
• Monitor and triage incoming faxes/documents and process incoming orders. File, fax, and copy
various materials as needed.
• Maintain clean and safe work environment.
• Perform other related duties as assigned
COMPETENCIES:
• Consistent focus and attention to detail resulting in superior accuracy.
• Demonstrated organizational skills an ability to track and monitor progress of workflows to maintain
timely delivery of medications.
• Proficient computer skills and ability to easily navigate through pharmacy system and Microsoft Suite
(Word, Excel, and Outlook) applications.
• Demonstrated ability to work independently on assigned tasks or in a team setting while focused on
detail, accuracy, and productivity.
• Proven experience as a highly effective communicator with internal and external customers; includes
listening, speaking, understanding, and writing in English.
Basic pharmacy billing experience with working knowledge of medical terminology, medication names, and pharmacy sig codes.
• Demonstrated ability to lift and move heavy packages (up to 30 lbs.) in compliance with safe
handling procedures.
EDUCATION/EXPERIENCE:
• High School Diploma and additional specialized training as a Pharmacy Technician.
• Minimum of one year’s experience working as a Pharmacy Technician with working knowledge of
pharmacy sig codes, medications, and electronic claim submissions strongly preferred

Parkview Health Services, headquartered in Western New York, is committed to connecting like-minded pharmacies to provide behavioral health and specialty long-term pharmacy services to a wide array of patient-centered residences. Our pharmacies deliver comprehensive medication solutions to group homes, mental health clinics, addiction service providers, and other congregate care settings, as well as to patients who need assistance managing their medications at home.
At Parkview Health Services, our purpose is caring for patients and the communities that support them. Every person is valuable and deserves kindness, compassion, and dignity. Our high-touch pharmacy services increase access and adherence for those managing complex medication regimens.
Together with Monument Pharmacy, Dottie’s Pharmacy, and Martrix VIP Pharmacy, we serve over 35,000 patients each month across twelve states and D.C., improving access and adherence for those managing complex medication regimens. Along with building deep community roots, our pharmacies seamlessly blend cutting-edge technology with compassionate, high-touch service to revolutionize whole-life care.
Experience the Parkview Health Services difference alongside our family of pharmacies. Learn more about Monument Pharmacy at www.monpharm.com, Dottie’s Pharmacy at www.dotspharmacy.com/specialty, and Matrix VIP Pharmacy at www.matrix-pharmacy.com.