Job Description

Department Overview

This position supports OHSU patients with access to medications. Functions as a liaison and a point of contact

for various pharmacy operations and interdisciplinary team members. Facilitate and prioritizes time sensitive

duties which may include but are not limited to pharmacy program support and operational procedures. Person working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in these areas.

Function/Duties of Position

• Process medication assistance requests from patients, providers, pharmacists and clinic staff.

• Provide telephonic support for various programs including but not limited to Medication Assistance, Specialty Pharmacy Program and prior authorizations

• Provide telephonic outreach to patients for Specialty Pharmacy Program including but not limited to program introduction, enrollment, and refill reminders

• Coordinate medication delivery of manufacturer-provided assistance product o including but not limited to receiving freight, verifying FedEx delivery information and outreach to manufacturers to verify receipt.

• Provide support to specialty pharmacy clinics, including submitting documentation to support prior authorization and medication assistance

• Demonstrate understanding of integrated health record documentation, reporting, as well as utilization of multiple system platforms

Required Qualifications

• High School Diploma,

• Active State of Oregon Pharmacy Technician License AND

• 1 year of pharmacy work experience, or equivalent additional education; AND

• Certification from the national Pharmacy Technician Certification Board or National Healthcareer Association. Certification must be maintained.

• Must possess computer keyboarding skills.

Job Related Knowledge, Skills and Abilities (Competencies):

• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Skill at manipulating small objects, e.g., needles, syringes, ampules.
• Ability to use mechanical system for transfer of fluids.
• Knowledge of and skill at application of aseptic technique.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists.

Preferred Qualifications

• Formal pharmacy technician training program
• Medical office setting experience or health system experience
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature.
• Microsoft application knowledge (Word, Excel, Visio, Outlook)

Additional Details

Possible exposure to hazardous chemicals and noise. Understand the difference of non-hazardous and hazardous medications; safely handle hazardous medications per regulatory guidelines. Flexibility in scheduling of shift times. Accountability for accuracy associated with performance of the duties to this position.

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu