Job Description

Pharmacy Shipping Clerk (Pharmacy Technician – MA Licensed)

Location: Springfield, Massachusetts
License Required: Active Massachusetts Pharmacy Technician License

Why This Role Matters

As a Pharmacy Shipping Clerk, you play a vital role in patient care by ensuring medications arrive safely, accurately, and on time to clinics and patients’ homes. This position is ideal for detail‑oriented pharmacy technicians who enjoy logistics, coordination, and being a trusted link between the pharmacy team and the patient experience. Your work directly supports therapies that require temperature‑controlled packaging and special handling, making precision and accountability essential.

With endorsement from the Pharmacy Manager, this role also offers the opportunity to participate in a Pharmacy Technician training and development pathway, providing a strong foundation for growth within pharmacy operations.

Key Responsibilities

• Accurately verify prescription orders against delivery tickets prior to shipment
• Process prescriptions through POS and apply the correct payment method
• Package medications using appropriate temperature‑sensitive and specialty supplies
• Enter and validate shipping data in UPS WorldShip and Dynamex with exceptional attention to detail
• Track shipments and proactively confirm successful deliveries
• Investigate, resolve, and communicate delivery issues with internal teams and carrier partners
• Collaborate with pharmacy staff to clarify incomplete or inaccurate delivery documentation
• Organize outbound packages by delivery method and priority
• Transport clinic‑administered medications to on‑site pharmacy locations as needed
• Perform other related duties to support pharmacy operations

What We’re Looking For

Technical & Professional Skills

• Strong interpersonal and phone communication skills
• High proficiency in Microsoft Office, particularly Excel and Word
• Ability to quickly learn new systems and accurately extract relevant information
• Excellent organizational skills with the ability to manage multiple priorities

Core Attributes

• Exceptionally detail‑oriented and quality‑driven
• Reliable, dependable, and accountable
• High integrity with a strong commitment to confidentiality
• Empathetic, patient‑focused, and an effective listener
• Collaborative team player with a positive, energetic attitude

Licensure, Experience & Education Requirements

Required Licensure

• Active State of Massachusetts Pharmacy Technician License is required at the time of application
• Continued employment is contingent upon maintaining active licensure
• If additional licensure is required, the employee must commit to obtaining it within an agreed‑upon timeframe

Experience

• 0–12 months of related pharmacy, shipping, or healthcare operations experience preferred
• Entry‑level candidates with strong attention to detail and motivation are encouraged to apply

Education

• High School Diploma or GED required

What You’ll Gain

• Meaningful work that directly impacts patient safety and outcomes
• Exposure to pharmacy operations, logistics, and compliance
• Opportunity for pharmacy technician training and career development
• A professional, mission‑driven team environment built on trust and collaboration

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $18.00 per hour to $20.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.

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