Job Description

Pharmacy Technician - Shipping Clerk - 2nd Shift: 11:30AM to 8:00PM EST

~ $7.50 Shift Differential for hours after 5:30pm EST

Job Purpose

Join a fast-paced, patient-focused pharmacy operations team where precision and care make a direct impact. In this role, you will prepare and coordinate medication orders for delivery to both clinics and patients’ homes, including temperature-sensitive pharmaceuticals requiring specialized packaging and handling

You will play a critical role in ensuring timely, accurate deliveries by collaborating with pharmacy staff, clinical liaisons, and shipping carriers This position offers the opportunity to grow within pharmacy operations, with the potential to participate in a Pharmacy Technician Training Program upon endorsement from the Pharmacy Manager.

Key Responsibilities

• Verify prescription accuracy by ensuring RX orders match medications listed on delivery tickets
• Process prescription transactions through POS systems and collect appropriate payment methods
• Prepare and package medications using compliant, temperature-controlled, and protective shipping materials
• Enter shipment details into systems such as UPS WorldShip and Dynamex with a high level of accuracy and attention to detail
• Track and monitor shipments to ensure successful and timely delivery
• Investigate delivery discrepancies and proactively communicate resolutions with internal teams
• Collaborate with staff to clarify and improve incomplete or inaccurate delivery documentation
• Organize and stage packages based on delivery method (carrier, clinic transfer, patient shipment, etc.)
• Transport clinic-administered medications to other on-site pharmacies as needed
• Support additional pharmacy operations duties as assigned

Core Skills & Technical Expertise

• Strong interpersonal and communication skills, including professional phone etiquette
• Proficiency in Microsoft Office Suite (Excel, Word) and ability to quickly learn new systems and technologies
• Ability to analyze, extract, and interpret data efficiently
• Exceptional organizational and time management skills with the ability to prioritize in a high-volume environment

Key Traits for Success

• Highly organized and detail-oriented, with a commitment to accuracy
• Demonstrates integrity, dependability, and accountability
• Quality-driven mindset with a focus on patient safety and service excellence
• Empathetic communicator and active listener who collaborates effectively across teams

Additional Attributes

• Energetic, self-motivated, and adaptable in a dynamic healthcare setting
• Strong team player with excellent interpersonal skills
• Maintains strict confidentiality and discretion when handling sensitive patient and pharmacy data (HIPAA awareness)

Qualifications & Requirements

• Education: High School Diploma or GED required
• Experience: 0–12 months of relevant experience (pharmacy, healthcare, logistics, or fulfillment experience preferred)
• Licensure/Certification: State of Massachusetts Pharmacy Technician License (required); National Certification (preferred)

Why This Role Matters

This position is ideal for individuals seeking to build a career in pharmacy operations, healthcare logistics, or pharmaceutical services, while making a meaningful impact on patient care. Your work ensures that critical medications are delivered safely, accurately, and on time—supporting better health outcomes every day.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $18.00 per hour to $20.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.

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