Location: Abraham Adesanya, Ajah, Lagos State
Industry: Pharmaceutical / Healthcare
Employment Type: Full-Time (On-Site)
Salary Range: ₦400,000 – ₦450,000 Monthly
Experience Required: 5 – 7 Years
Reporting Line: Managing Director (MD)
Gender Preference: Male (Preferred)
We are seeking a highly experienced, performance-driven Pharmacy Operations Manager to oversee and coordinate the daily operations of a reputable pharmacy located in Abraham Adesanya, Ajah, Lagos The successful candidate will be responsible for ensuring efficient pharmacy workflows, strict regulatory compliance, effective people management, optimal inventory control, and superior patient care delivery.
This role requires a strong leader with sound pharmaceutical knowledge, operational excellence, and business acumen to drive efficiency, profitability, and service quality in line with Nigerian pharmaceutical standards and regulatory requirements.
Oversee daily pharmacy operations to ensure safe, accurate, and efficient dispensing of medications.
Implement, monitor, and continuously improve Standard Operating Procedures (SOPs).
Supervise prescription verification, dispensing accuracy, and patient counseling services.
Ensure optimal utilization of pharmacy automation and dispensing technologies where applicable.
Monitor prescription turnaround time and implement measures to improve service efficiency.
Ensure full compliance with Pharmacists Council of Nigeria (PCN) regulations and other applicable healthcare laws.
Conduct routine audits on controlled drugs, narcotics, and regulated medications.
Maintain accurate statutory documentation, licenses, and compliance records.
Enforce pharmaceutical ethics, safety protocols, and quality assurance standards.
Ensure adherence to infection prevention and patient safety guidelines.
Lead, supervise, and coordinate pharmacists, pharmacy technicians, and support staff.
Develop duty rosters and ensure adequate staffing levels at all times.
Conduct regular performance appraisals and implement staff development initiatives.
Provide coaching, mentoring, and disciplinary guidance where necessary.
Foster a culture of professionalism, accountability, and excellent customer service.
Oversee procurement planning, inventory control, and stock management to prevent shortages and expiries.
Monitor drug utilization trends and ensure optimal inventory turnover.
Manage pharmacy budgets and monitor revenue, expenses, and profitability.
Implement cost-control measures and negotiate effectively with suppliers and vendors.
Ensure accurate stock documentation, reconciliation, and reporting.
Design and implement quality improvement initiatives to enhance patient outcomes and service delivery.
Monitor customer feedback and implement corrective and preventive actions.
Track operational KPIs and prepare management reports for decision-making.
Ensure continuous improvement in pharmacy service standards and operational efficiency.
Collaborate with healthcare providers, suppliers, and internal stakeholders to improve service delivery.
Professionally resolve customer complaints, medication issues, and service concerns.
Maintain strong patient relationships and promote health awareness initiatives.
Prescription accuracy and turnaround time
Inventory accuracy and stock turnover rates
Regulatory compliance and audit performance
Customer satisfaction and retention levels
Budget control and cost optimization
Staff productivity and performance outcomes
Bachelor of Pharmacy (B.Pharm) or Doctor of Pharmacy (PharmD) from a recognized institution.
Mandatory registration with the Pharmacists Council of Nigeria (PCN) with a valid practicing license.
Minimum of 5 – 7 years post-qualification experience in pharmacy operations or pharmacy management.
Prior experience managing retail or hospital pharmacy operations is highly desirable.
Strong leadership and people management skills
In-depth knowledge of pharmaceutical regulations and compliance standards
Strong financial, inventory, and operational management skills
Excellent communication and interpersonal abilities
Sound problem-solving and decision-making skills
Proficiency in pharmacy management systems and Microsoft Office tools
High level of integrity, professionalism, and attention to detail
Fully on-site role based in Abraham Adesanya, Ajah, Lagos
Fast-paced pharmacy environment requiring strong multitasking and organizational skills
Qualified and interested candidates should submit their updated CV to:
hiring@mysigma.io
Subject: Pharmacy Operations Manager – Ajah
Sigma Consulting Group provides end-to-end recruitment solutions and strategic business consulting services across high-demand sectors like healthcare, technology, oil and gas, and e-commerce.
With over a decade of experience in specialist executive search, volume recruitment and RPO, our team leverages market insights and networks to help clients meet their talent needs. Read on to explore how we can add value to your business through our bespoke offerings!
With a constantly evolving talent landscape and skills gaps across industries, Sigma offers a focused approach in sourcing qualified candidates through assessment of technical and soft skills. Leverage our expertise to gain access to specialized talent pools that can transform and scale your operations.
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