Job Description

Requisition No: 872889

Agency: Department of Health

Working Title: PHARMACY MANAGER - 64000926

Pay Plan: Career Service

Position Number: 64000926

Salary: $110,000 - $120,000

Posting Closing Date: 04/10/2026

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Open Competitive Job Opportunity

Your Specific Responsibilities:

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

Responsible for the supervision of staff including appraisals, planning and directing work, approving leave, and having the authority for hiring and taking disciplinary action or effectively recommending such actions. Employee activity records (EARS), and travel vouchers. This position involves work directing, planning, monitoring, and evaluating a pharmacy program. This position is responsible for developing and coordinating the Pharmacy Services within the Department of Health in Duval County, including managing the department's budget. This position may also be responsible for direct patient care (administering medications or vaccinations).

Public Health Competency Domain 1: Analytical/Assessment skills

• Analyzes data and uses problem solving skills while working within a team environment.
• Provides guidance regarding appropriate community resources.
• Serve as a consultant to the pharmacists, pharmacy technicians, medical providers, and clinical staff.
• Demonstrates self-awareness and a commitment to personal development.
• Demonstrates public service professionalism and integrity.
• Dispense prescriptions in accordance with various programs that the Health Department supports (ie: HIV/AIDS, Tuberculosis, Family Planning, Sexually Transmitted Diseases, Epilepsy, Insulin, etc.). Duties include data entry of prescription information, dispensing medications, quality assurance, providing medication education and counseling to patients, and providing clinical assessment that is necessary to ensure patient safety and improve compliance.
• Provides drug information to health care professionals and/or clients as well as patient consultation. Instruct patients (and/or parents) on medication administration techniques as applicable.
• Maintains and monitors the records and medication profiles of patients enrolled in various programs. Prepares and coordinates the appropriate pay sources, program codes and forms for proper pharmacy billing.
• Maintains a perpetual inventory control system for drugs and other items as appropriate. Orders drugs from wholesaler or supplier on a daily basis (or as required).
• Performs all duties and responsibilities as defined by the Florida Board of Pharmacy.
• Generates and/or reviews monthly reports of the different programs to monitor expenditures and ensure accuracy.
• Reports any problems/deficiencies to the Medical Executive Director and helps to develop solutions.
• Reads and evaluates pharmacy literature and medical journals to keep informed of new developments related to all pharmaceutical operation.

Public Health Competency Domain 2: Policy development/Program planning skills

• Drives a culture of achievement and fosters a quality focus in the Pharmacy program.
• Establishes program work plans, standards, strategies, and goals that exceed program performance measures.
• Monitors and evaluates program and team member progress toward performance measures. Identifies and executes opportunities for improvement.
• Ensures formulation of, adherence to, and updating of policies and procedures related to pharmacy services.
• Leads, assures, and documents coordination and implementation of pharmacy related service activities to identified high-risk populations (i.e. HIV patients, behavioral health patients).
• Coordinates and implements pharmacy-related training for department and team personnel, professional groups (i.e., county/state & health facilities), and community partners.
• Implements and participates in quality assurance functions (i.e., monthly program reviews, inventory, audits, and team member evaluations).
• Nurtures talent of team members. Seeks opportunities to mentor team members to implement high quality service

Public Health Competency Domain 3: Communication skills

• Confidently, clearly, and concisely presents messages in writing, orally, in person, and through electronic means.
• Adapts communication style and message to audience.
• Interprets demographic, statistical, programmatic, and scientific information for use by professional and lay audiences.
• Anticipates reactions and prepares responses to address audience concerns.
• Checks for understanding and does not allow misunderstandings to linger.
• Seeks and initiates input from other federal, state, or local organizations and partners to increase efficiency and impact of the department.
• Ensures and coordinates a variety of communication channels to disseminate relevant information.

Public Health Competency Domain 4: Cultural Competency skills

• Ensures the consideration of the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability, and delivery of services.
• Ensures team members utilize a variety of strategies for interacting with persons from diverse backgrounds.

Public Health Competency Domain 5: Community Dimensions of Practice skills

• Serves as a program liaison with administration, other health department programs, related organizations, academia, and community partners.
• Establishes and maintains positive mutually beneficial relationships with key stakeholders.
• Negotiates the use of community assets and resources through formal and informal agreements.
• Evaluates the benefit and effectiveness of partnerships and relationships on client access and provision of services, program policies, procedures, and resources. Leads adjustments as appropriate.

Public Health Competency Domain 6: Public Health Sciences skills

• Ensures the application of basic public health sciences to programmatic policies, procedures, and access and provision of services (including, but not limited to epidemiology, environmental health sciences, health services administration, and social and behavioral health sciences).
• Stays abreast of current research related to pharmaceuticals, treatment, social determinants of health, and other public health principles that could positively impact pharmacy services.

Public Health Competency Domain 7: Financial Planning/Management skills

• Involved in maintaining a financially viable and cost competitive program.
• Confirms program strategies, standards, revenues, and expenditures are linked to the DOH-Duval spending plan.
• Appropriately plans to meet facility and major equipment needs.
• Assists in the hiring, orientation and onboarding of new team members.
• Properly supports team members in their daily duties, growth and development, motivation, rewards and recognition, and performance evaluations.
• Ensure and attend team meetings regularly.
• Implements an accountability system to address team member and client concerns and resolutions.
• Positively resolves internal and external conflicts.

Public Health Competency Domain 8: Leadership and Systems Thinking skills

• Develops the strategic direction of the program in accordance with performance measures.
• Applies knowledge and uses emerging trends and long-term opportunities to align programmatic operations with strategic priorities.
• Incorporates ethical standards of practice as the basis of all interactions with team members and partners.
• Promote mentoring, peer advising, coaching or other personal development opportunities for self and team to ensure high quality pharmacy services.
• Works with the management team, physicians, nurses, health support technicians, human service counselors, senior clerk and other staff to develop and provide an interdisciplinary team approach to case management.
• Works in collaboration with other administrators to assist in hiring and retaining competent clinical staff.
• Assists in research, grant writing, and academic presentations regarding pharmacy related topics. Prepares reports accordingly.
• Explores local resources and meets with alternative service delivery providers to promote client access to health care through community agency collaboration.
• Consults with other entities in the community to identify and develop linkages with alternative resources/providers.
• Cultivates and maintains professional affiliations with colleagues and other community and state agencies.
• Represents DOH-Duval at local meetings, state conferences, coalitions, workshops, and seminars regarding pharmacy related issues.
• Attends provider meetings, in-services, seminars and trainings for self improvement, increased competency, and retention of skills.
• Participates in orientation and staff development programs for persons assisting with client care.
• Provides quality educational opportunities for students.
• Performs other related duties

Required Knowledge, Skills, and Abilities:

The Pharmacy Manager demonstrates the following leadership competencies for the management and supervision of their team:

Emotional Presence - maintains appropriate self-confidence and controls emotional reactions when relating to others in a group or one-on-one so effective communication can occur. Communicates without ridicule, threats, or emotional outbursts. Allows time for practice of new tasks or skills. Explains reasoning behind own opinions. Remains calm in high-pressure situations. Demonstrates high standards of ethical conduct.

Budget Management- monitors expenditures in support of programs and policies. Identifies cost-effective approaches.

Impact and Influence - possesses an intention to persuade, convince, influence, or impress others in support of DOH-Duval vision, mission, and strategy. Promotes professional leadership and growth.

Managing Change - motivates, trains, and develops a diverse workforce and provides an environment conducive to achievement and growth.

Staffing - assesses current and future staffing needs based on agency goals and budget realities. Ensures staff are appropriately selected, developed, utilized, appraised, and rewarded; takes corrective action appropriately.

Interpersonal - establishes productive, cooperative relationships with subordinates, peers and management. Understands and responds to others' needs and priorities. Resolves conflict in positive ways. Works in collaboration with all partners.

Judgment - weighs alternative courses of action and makes decisions that reflect factual information and are based on rational and logical assumptions that take organizational resources into consideration. Ensures adherence to protocol, policies, and procedures.

Knowledge:

Computer - Basic knowledge of commonly used software, such as Microsoft Outlook and Word.

Customer Service - Knowledge of principles and processes for providing good customer service.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Typing - Ability to navigate a computer keyboard with efficiency and accuracy and at a speed that facilitates completion of documentation at point of care.

Skills:

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate; and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Instructing - Teaching others how to do something.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Service Orientation - Actively looking for ways to help people.

Time Management - Managing one's own time and the time of others.

Writing - Communicating effectively in writing as appropriate for the needs of the audience and the ability to read and understand information and ideas presented in writing.

Abilities:

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Near Vision - The ability to see details at close range (within a few feet of the observer).

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression - The ability to communicate information verbally so others will understand.

Problem Sensitivity- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity - The ability to speak clearly so others can understand you.

Speech Recognition - The ability to identify and understand the speech of another person.

Qualifications:

Minimum:

• Doctor of Pharmacy with an active and in good standing license in the state of Florida in accordance with Chapter 465 of the Florida Statute.
• A valid driver’s license.

Preferred:

• A preferred candidate has managed/supervised a pharmacy program in a hospital, retail, or ambulatory setting for at least two years.
• A preferred candidate has experience managing departmental budgets for at least two years.
• A preferred candidate has a certification to administer immunizations or a medication therapy management certification.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

Central Health Plaza Pharmacy

515 West 6th Street

Jacksonville, Florida 32206

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.