Job Description

At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service.

Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting-edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families.

As a member of our pharmacy team, you’ll play a vital role in maintaining the highest standards of safety, efficiency, and patient care, helping us deliver an exceptional experience at every stage of the journey.

We’re currently looking for dedicated Pharmacy Dispensers to join our growing team at Pharmacierge.

In this role, you’ll work closely with our Pharmacists and Pharmacy Support Staff to support patients and uphold our commitment to safety, accuracy, and outstanding service. Your responsibilities will include reviewing and dispensing prescriptions, managing pharmacy stock, and operating our dispensing robot as part of our tech-enabled workflow.

If you're passionate about patient care and excited to be part of an innovative pharmacy transforming private healthcare, we’d love to hear from you.

Please Note Applicants must have the Right to Work in the UK as visa sponsorship is not available for this role.

Work Arrangements

We are currently recruiting for both full-time and part-time in-person roles. Please note that remote work is not available at this time.

• Full-time roles involve working 40 hours per week, including participation in a rotational weekend schedule
• Part-time roles require a minimum commitment of 25 hours per week Specific working patterns can be discussed during the application process.

Key Responsibilities:

• Dispense medications accurately against prescriptions, following pharmacy Standard Operating Procedures (SOPs) and UK pharmacy regulations.
• Provide support and guidance to patients and prescribers, responding to clinical and non-clinical queries within your scope of practice.
• Collaborate with the wider Pharmacierge teams to ensure smooth workflow and contribute to continuous service improvement.
• Maintain accurate records and assist with stock control, including ordering, replenishment, and expiry checks.
• Support safety and quality assurance initiatives, including identifying and reporting any discrepancies or concerns related to medication safety.

Requirements

When reviewing your CV and application, we’ll be looking for evidence of the following:

• Essential
• NVQ Level 2 Dispensing Qualification (or GPhC recognised equivalent)
• A strong focus on accuracy and safety in all aspects of dispensing and record-keeping.
• Excellent Written and Verbal Communication skills
• A work history that demonstrates collaboration, reliability, and the ability to thrive in a fast-paced environment.
• Clear dedication to patient safety, satisfaction, and high standards of service.
• Ideal
• At least 2 years experience working in a UK pharmacy in a Dispensary focused role

If you do not meet the requirements for this role but remain interested in joining Pharmacierge, we encourage you to visit our careers page to explore other current and future opportunities that may be better suited to your skills and experience: https://apply.workable.com/pharmacierge/

Benefits

At Pharmacierge, we’re committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions:

• 💷 Competitive Salary £28000 to £32000 (dependent on experience)
• 🏥 Private Medical Insurance Available after a minimum term
• 🌴 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply)
• 🎯 Company-Wide Bonus Scheme Eligible after a minimum term
• 📈 Government-Approved Share Option Scheme Available after a minimum term
• 🛍️ Employee Discounts Platform Access to a wide range of retail and lifestyle savings
• 🎉 Pharmacy Social Events Regular team-building and social activities
• 📚 Access to Training and CPD Opportunities Ongoing professional development and training support

What to Expect from Our Recruitment Process

At Pharmacierge, we use a multi-stage recruitment process for the Dispenser role to ensure the best possible fit for both you and our team.

• Stage 1 – Application Review* - We’ll review your application (usually within 1-2 working days) to ensure it meets the essential criteria for the role.
• Stage 2 – Telephone Interview* - If shortlisted, you’ll be invited to self-schedule a short telephone interview with our Recruitment Coordinator or a senior staff member.
• Stage 3 – Video Interview - Successful applicants will then have a remote interview via Microsoft Teams with a senior member of the Pharmacy Team.
• Stage 4 – On-site Visit - If progressing, you'll be invited to visit our pharmacy for a tour, meet the team, and get a feel for the working environment. You’ll also spend time in the areas relevant to the role to see what a typical day might look like.
• Stage 5 – Final Review - A member of our Senior Leadership Team will review your application and interview feedback. If all criteria are met, we’ll be in touch with a job offer.

*Candidates who have not heard from us within one week of Stage 1 (application review) or Stage 2 (telephone interview) should assume, unless advised otherwise, that their application has not been successful

Why this approach?

We’ve found that transparency and time spent on both sides leads to better long-term satisfaction and retention. Our goal is for you to fully understand the role, and for us to understand you, not just on paper, but as a potential colleague.