
Pharmacy Assistant & Client Care Advisor
Altrincham | 40 hours per week | £13.00 per hour
A varied support role within a busy veterinary practice
We are looking for a Pharmacy Assistant & Client Care Advisor to join our team in a varied operational role supporting the day-to-day running of the practice.
This role combines pharmacy support, stock organisation, reception duties, and general practice support within a busy first opinion veterinary practice.
We are looking for someone organised, reliable, and confident communicating with clients, who enjoys helping a team run efficiently.
The role
Approximately 20 hours per week will focus on pharmacy and stock responsibilities, typically split across morning and afternoon pharmacy sessions.
This will include:
The remaining hours will support the Client Care Advisor and wider practice team and may include:
This is an important support role that helps the practice run smoothly day to day.
The practice
Hours and rota
Who this role suits
Previous experience in reception, retail, administration, pharmacy, or stock management would be helpful but is not essential.
The package
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/