The Pharmacy Assistant supports the daily operations of the community pharmacy by assisting with customer service, medication preparation, stock management, and maintaining a clean and organized pharmacy environment. The role requires excellent customer service skills, attention to detail, and previous experience working in a community pharmacy.

Key Responsibilities

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  Welcome and attend to customers in a professional and courteous manner.
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  Assist in processing prescriptions under the supervision of the pharmacist.
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  Prepare and package medications for dispensing.
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  Receive, arrange, and replenish stock on shelves.
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  Monitor stock levels and report low stock or expired products.
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  Maintain a clean, organized, and well-stocked pharmacy environment.
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  Process sales transactions and issue receipts where required.
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  Respond to customer enquiries and refer clinical questions to the pharmacist.
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  Ensure compliance with pharmacy policies and standard operating procedures.
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  Support the pharmacist with day-to-day administrative and operational tasks.

Requirements

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  Minimum of OND, or equivalent qualification.
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  At least 1 year of prior experience working in a community pharmacy is required.
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  Good understanding of community pharmacy operations and over-the-counter (OTC) products.
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  Excellent customer service and communication skills.
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  Strong organizational skills and attention to detail.
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  Ability to work efficiently in a fast-paced environment.
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  Basic computer literacy and experience using a Point of Sale (POS) system is an added advantage.
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  Professional appearance, integrity, and a positive attitude.