Join our team in Richmond, BC
The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum.
Here’s the impact you’ll make and what we’ll accomplish together
You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry.
What you’ll do:
Manage patient communication channels
Manage inbound prescription workflow
Liaison with doctors and healthcare stakeholders
Manage patient adherence through reminder tools and web applications
Process prescriptions using TELUS Health Kroll Pharmacy Management Software
Actively work with other team members in the fulfillment of patient prescription needs
Assist patients with provincial, private payor and out-of-pocket expenses
Work with key team members to provide business insights to develop transformative initiatives
What you bring:
High school diploma or equivalent
Strong patient communication skills
Solid understanding of TELUS Health Kroll Pharmacy Management Software
Technologically savvy
Strong problem solving skills
Exceptional organization skills
1-3 years experience working in a pharmacy
Great-to-haves:
Bilingual (English and French)
Any certifications or education related to the pharmacy industry
Knowledge of compliance packaging used for medication adherence programs
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
We're always building Canada, join us at www.telus.com/careers
