Job Description

Newport News, Virginia

Location: Newport News, VA (not eligible for REMOTE work)

The Pharmacy Analytics & Business Intelligence Analyst supports the enterprise pharmacy strategy across the health system by transforming complex data into clear, actionable insights that drive clinical quality, patient safety, operational efficiency, financial performance, and strategic decision-making. This role designs and maintains advanced reporting tools, dashboards, databases, and analytics models to evaluate key performance indicators, drug utilization patterns, revenue and expense trends, margin opportunities, inventory and supply metrics, and medication-related outcomes. Working collaboratively with pharmacy leaders, clinicians, IT, finance, revenue cycle, and supply chain, the analyst ensures data accuracy and alignment. The position requires strong quantitative problem-solving skills, sound pharmacy knowledge, and the ability to communicate complex information in a simple, clinical and/or business-oriented format that supports enterprise planning, business cases, and performance improvement initiatives.

What you will do

• Collects, integrates, and manages pharmacy-related data from multiple internal and external sources, ensuring accuracy, consistency, and reliability across clinical, operational, and financial datasets
• Designs, builds, and maintains data visualizations, dashboards, scorecards, and reporting tools that translate complex information into clear, actionable insights for a wide range of stakeholders
• Performs advanced data analysis, statistical evaluation, and trend modeling to identify patterns, correlations, and performance drivers that improve decision-making across the pharmacy enterprise
• Supports quality, safety, and clinical improvement initiatives by generating patient- and medication-focused analytics that reveal opportunities to enhance outcomes, adherence, and care experience
• Develops and delivers pharmacy financial data, dashboards, and analytic models—covering drug costs, reimbursement trends, margin performance, contracting impact, and budget variance—to equip pharmacy leadership with actionable insights that support strategic planning, decision-making, and financial stewardship
• Assists with 340B program analytics and reporting, including compliance validation, performance measurement, and data extraction required to support program integrity and decision-making
• Develops and maintains source documentation, data maps, definitions, and lineage to support data governance, transparency, and ease of use across analytic platforms
• Collaborates with pharmacy leaders, clinical teams, finance, IT, supply chain, and compliance partners to understand needs and deliver data solutions that support system goals and emerging priorities

Qualifications

Education

• Bachelors Degree, Data Science, Analytics, Information Systems, Business, Pharmacy, Public Health, Healthcare Administration, or a related quantitative or healthcare-focused field (Required)

Experience

• 2 years Experience in data analysis, business intelligence, analytics, or reporting using structured datasets (Required)
• 1 year Experience supporting healthcare, pharmacy, or clinical operations through analytics, reporting, or data-driven decision support (Preferred)
• 1 year Experience working within a hospital or integrated health system environment (Preferred)

Skills and Abilities

• Advanced Excel skills required (e.g., pivot tables, nested formulas, complex data structures, Power Query)
• Proficiency in SQL for querying, data extraction, and database manipulation required
• Experience working with large datasets and relational databases required
• Knowledge of data validation, governance, quality assurance, and standardization practices required
• Knowledge of data visualization principles and best practices required
• Ability to translate complex data into meaningful insights for clinical, operational, and financial teams
• Strong analytical, problem-solving, and critical thinking skills
• Strong attention to detail and commitment to data accuracy and integrity
• Ability to manage multiple priorities, meet deadlines, and work independently or as part of a team
• Demonstrated ability to support data-driven decision-making through effective communication with leaders and cross-functional team
• Experience with BI/visualization tools such as Power BI, Tableau, Qlik, or similar required/preferred
• Familiarity with EPIC Clarity/Caboodle, pharmacy information systems, EHR reporting tools, or claims/financial systems preferred
• Understanding of pharmacy medication use process, clinical workflows, drug cost structures, reimbursement models, and/or supply chain concepts preferred

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers