Location:
Remote Position
Pay Range:
$18.93 - $31.56
The Adherence Coordinator will assist the Pharmacy Adherence Manager with organizing all team activities and workflows related to patient adherence to therapy, medication reconciliation, scheduling medication deliveries/pickups, and will also aid in the development of Pharmacy Adherence Technicians. The Adherence Coordinator is responsible for performing routine and non-routine pharmacy technician functions and activities related to the position. The Adherence Coordinator must excel in the following areas: multitasking in multiple software applications, handling multiple phone lines, using medical/pharmacy terminology, and exercising excellent communication skills to successfully interact with all levels of internal and external parties. The Adherence Coordinator will keep open lines of communication with their immediate supervisor/manager and will always be under pharmacist supervision. No patient counseling will be completed by the Adherence Coordinator.
1. Education: High school diploma or equivalent required. AA or BS preferred.
2. Previous Experience:
• 3 years’ experience as licensed pharmacy technician in one of the following environments is required: specialty, mail order, retail, or hospital pharmacy.
• 1-year experience within Rx To Go’s Adherence Team is required.
• Previous experience in a coordinator or lead role preferred.
3. Core Capabilities: • Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Computer Skills: − Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
4. Certifications/Licenses: • Active Registered Pharmacy Technician license in state of residence is required and must remain in good standing.
• Active National Pharmacy Technician Certification is preferred.
5. Standard Work Days/Hours: Varies based on team needs but is typically one of the following shifts 8:00am to 4:30pm, 8:30am to 5:00pm, or 9:00am to 5:30pm. Weekend shifts may be required based on team needs and are generally from 9:00am to 1:00pm.
#AONC
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care.
We focus on:
- Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination.
- Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians.
- Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy.
The AON Difference
Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy.
Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing.
It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.
