Job Description

GENERAL DESCRIPTION

Licensed professional authorized by law to dispense drugs and medicines prescribed by consultants or other registered medical personnel. Responsible for coordinating and overseeing all pharmacy activities to ensure the proper provision and dispensing of medications. Works collaboratively with other healthcare professionals to provide accurate drug information and treatment support, ensuring optimal patient care and compliance with professional and legal standards.

JOB DESCRIPTION

Main Responsibilities

• Supervise, manage, and operate all outpatient and inpatient pharmacy operations, including dispensing, medication supply, sales, and store management.
• Implement, install, and execute safe medication handling, storage, labelling, and distribution processes in compliance with GPP, MSQH, and hospital policies.
• Screen, check, analyze, and validate prescriptions for accuracy, appropriateness, legality, and completeness prior to dispensing.
• Perform, analyze, and process medication appropriateness reviews and medication reconciliation as required.
• Provide professional drug information and liaise with healthcare professionals regarding dosages, interactions, contraindications, and treatment regimens.
• Supervise, check, and execute extemporaneous preparation and dispensing activities in accordance with approved standard formulations.
• Participate in bedside dispensing activities at inpatient wards to ensure accurate medication delivery and patient understanding.
• Monitor, analyze, control, and operate inventory management processes, including purchasing, receiving, issuing, storage, and internal distribution.
• Identify, collate, analyze, and report stock shortages, excesses, expiries, and discrepancies, and produce corrective action plans.
• Ensure, manage, and reconcile Dangerous Drugs and Psychotropic Substances, including documentation, registers, security, and regulatory compliance.
• Implement, execute, and maintain the “5 Rights” of medication safety throughout dispensing and distribution processes.
• Supervise and execute outpatient and inpatient pharmacy operations, including dispensing, medication supply, sales, and store management.
• Screen, analyse, and validate prescriptions for legality, accuracy, appropriateness, dosage, interactions, contraindications, and completeness prior to dispensing.
• Perform extemporaneous preparation and dispensing in accordance with approved formulations and standard procedures.
• Participate in bedside dispensing and ensure correct medication delivery and patient understanding.
• Participate actively in clinical intervention programs such as the Antimicrobial Stewardship (AMS) Programme, therapeutic drug monitoring, total parenteral nutrition and medication reconciliation.
• Execute, check, and submit scheduled and ad-hoc stock counts, drug check, poison purchase orders, and controlled drug records.
• Supervise, guide, provide, and assess pharmacy technicians and store staff, including training, competency assessment, and performance evaluation.
• Prepare, check, and submit staff rosters, leave schedules, and manpower coverage plans to ensure uninterrupted pharmacy operations.
• Document, collate, analyze, and submit reports on medication incidents, near misses, sentinel events, and adverse drug reactions, and execute Root Cause Analysis (RCA) with corrective and preventive actions.
• Gather, collate, analyze, and produce operational data, statistics, and performance reports, and liaise with the Chief Pharmacist and relevant committees on medication safety and risk management.
• Liaise, support, and act on behalf of the Chief Pharmacist during their absence, including sourcing, processing, and procuring medications during emergencies or shortages, and perform any other duties as assigned.
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Other Duties and Responsibilities

· Perform any other responsibilities as assigned by immediate superior or hospital management .

JOB REQUIREMENT

Education:

• Bachelor Degree in Pharmacy/Masters in Clinical pharmacy
• Registered with the Malaysian Board of Pharmacy
• Possess Poison License A

Knowledge and Experiences:

• Entry level and above practice in the hospital setting
• Exposure to all field/ discipline in Pharmacy Practice
• Able to communicate fluently and write in English and Bahasa Malaysia

Skills & Competencies:

Special skills required

• Strong operational management skills.
• Attention to accuracy and safety in dispensing
• Has good communication, counseling and interpersonal skills.
• Contribute as leader, demonstrate organizational skills and analytical skills where appropriate and ability to work on own initiative.

Personal attributes

• Reliable, dependable, enthusiastic and self-motivated
• Willing to train others, and demonstrate ability to prioritize, delegate, and organize work