Cedar Point Health is a growing physician-owned company with a dedication to healthcare on the western slope of Colorado. With two urgent care sites, four primary care locations, a growing Behavioral Health Department and a PT wellness center, we have many options to support our patients. Come join our growing company that supports opportunity for growth, learning and career expansion.
The Pharmaceutical Specialist will be responsible for moving medication requests through the systems with precision while communicating with necessary channels effectively to deliver timely, patient centered care.
Responsibilities:
Manage all prescription refill requests received via fax, phone and electronic.
Communicate directly with patients when medications have been delayed, proposing solutions for handling
Resolve general issues when they arise
Manage procedure flow chart with adherence
Assess and analyze patient charts for needed information to deduce next steps
Communicate with providers and medical assistants based on controlled substance protocols
Process all requests timely
Requirements:
Ability to interpret faxes, escripts, verbal and written prescription orders
Experience with online prescription systems and EHR’s a plus
Knowledge of pharmacy and medical terminology
Understanding of Company and HIPAA patient confidentiality and compliance
Must exhibit excellent customer service skills and attention to detail
Ability to identify problems and assist in finding solutions
Ability to work effectively as a team member with physicians, providers, and other staff.
Ability to communicate effectively and be an integral part of the team
Ability to use good reasoning and judgment
Education: LPN, RN, MA preferred. Minimum pharmacy tech experience required (1-2 years)
Experience:
EHR systems navigation
Med management or prescription refill
Work as prescription refill technician or alongside provider as an assistant
2+ years customer service experience
Work with deadlines and understand SOP adherence
Mental and Physical Requirements Ability to work on a computer for extended periods of time. Must be able to use a variety of office equipment.
Conditions: Normal office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, and other members of the public on a regular basis.
Our mission is to serve Montrose and surrounding communities by providing high quality primary care, urgent care, and hospital medicine. We will deliver up-to-date, compassionate care across the spectrum from health to complex illness.
Our team of Internal Medicine, Family Practice doctors and Advanced Practice Clinicians are specialists dedicated to applying their knowledge and clinical expertise to the diagnosis, treatment, and care of adults across the spectrum from health to complex illness. They have special training in cardiology, hematology, nephrology, pulmonology, gastroenterology, infections disease, oncology, rheumatology, geriatrics, adolescent medicine, allergy and immunology, and sports medicine.
Along with the care providers, the nursing team and staff at CPH is committed to providing timely, high quality care and to bring to patients an understanding of wellness, disease prevention, and health promotion. We work as a team to always treat our patients with dignity, courtesy and careful attention while providing compassionate and comprehensive primary care.
At CPH, we care for our patients admitted to Montrose Memorial Hospital. Our board certified internists developed and maintain the hospitalist program at Montrose Memorial Hospital. We are on-call 24-hours a day, 365 days a year. Our physicians deliver outstanding inpatient care and coordinate post-hospitalization care to ensure appropriate follow-up. Our patients experience shorter lengths of stay and they report exceptional patient-physician communication.
