Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Function as primary client liaison and lead assigned pharmaceutical meetings/congresses for global client. Work closely with client contact to understand and meet program objectives/outcomes.

What you'll do:

PROCESS MANAGEMENT:

• Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
• Use business program management system to run program from contract turn-over meeting to final bill completion.
• Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
• Coordinate and possibly attend site inspections as needed.
• Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements
• Work with accounting to complete final bill, review final billing prior to final invoicing to client.
• Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting.
• Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.
• Able to assist with any level of Congress meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc.

LEADERSHIP AND RELATIONSHIP MANAGEMENT:

• Maintain proactive, positive, open line of communication with clients to ensure understanding of expectations and client happiness.
• Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives.
• Partner with third party suppliers to arrange their services.
• Conduct regularly scheduled status meetings with clients and stakeholders from pre-launch through program operation and ensure program objectives are performed.
• May be requested to lead VIP special projects and oversee VIP logistics.
• Develop strong relationships with multiple contacts within client and supplier organizations.

FINANCIAL MANAGEMENT:

• Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed
• Handle overall program budget, review, and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
• Work with leader to forecast overall program financials and ensure monthly tracking for actual.

MISCELLANEOUS RESPONSIBILITIES:

• Work on special projects assigned by team leadership.
• May require travel to destinations worldwide, in support of client site inspections and/or program operations
• Develop and maintain key client and supplier relationships.
• Handle multiple projects/demands effectively.

What We're Looking For:

• 3-5 years meeting planning experience with at least 2 years supporting Pharma meetings/congress with Healthcare Professionals (HCPs) attendance of 100+ delegates. Pharmaceutical Congress experience required. i.e., ASCO, ESMO, etc.
• Fluency in English and German required.
• 4-year degree preferred. CMP designation highly-preferred.
• Ability to work accurately and timely – to meet deadlines.
• Ability to be flexible and handle change well.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT
• Ability to travel by airplane, boat, rail and/or car with international travel up to 40%.

Location

Poland

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!