Job Description

Job Classification:

Investment Management - Investments

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE 

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. 

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!   

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.  

At PGIM, You Can!  

What you will do 

We are seeking a highly detail-oriented Residential Mortgage Loan (RML) Transaction Management Associate to support the end-to-end execution of whole loan residential mortgage acquisitions, from trade confirmation through funding, closing, collateral delivery, and post-close trailing documentation. This role sits at the intersection of investments, operations, servicing, custodians, and counterparties, ensuring operational precision, data integrity, and timely settlement of RML transactions within a global asset management platform.

The ideal candidate brings hands-on experience with whole loan trade execution combined with exceptional technical skills and a strong interest in leveraging AI, Power BI, and other data tools to enhance transparency, scalability, and control.

This position follows a hybrid work model, with working 3 days in the Newark, NJ office and 2 days remote.

What you can expect 

• Manage the full lifecycle of residential mortgage whole loan transactions, from trade confirmation through funding and trailing documents

• Review and validate trade confirmations, prepare trade allocation recommendations, and funding schedules to ensure alignment with executed terms

• Coordinate with sellers, originators, servicers, trustees, custodians, bailees, internal investment teams, and legal to facilitate timely and accurate closings

• Track and resolve trade breaks, funding discrepancies, settlement issues and trailing documents

• Ensure compliance with transaction-specific requirements, closing timelines, and operational controls

Bailee, Collateral & Trailing Document Management

• Oversee bailee arrangements, including bailee letters, collateral certification, interim collateral control, and release upon custodial delivery

• Track, review, and reconcile collateral packages (notes, mortgages, assignments, allonges, title policies, etc.)

• Manage trailing document pipelines, including follow-ups, exception tracking, aging analysis, and resolution

• Partner with custodians and other vendors to ensure timely final certification

• Maintain accurate documentation status across internal systems and reporting tools

Cash Flow, Servicing & Remittance Oversight

• Support onboarding of loans to servicers and loan management platforms

• Perform oversight of monthly remittance and cash flow reconciliations across principal, interest, fees, and advances

• Assess whether loans qualify as early payoffs or early payment defaults and process repurchase or indemnity payments from sellers

• Validate servicer reporting against expected cash flow models and deal terms

• Identify, investigate, and resolve cash flow discrepancies and servicing exceptions

Data Management, Reconciliation & Controls

• Review and validate loan-level data at acquisition and throughout the loan lifecycle

• Reconcile data across front-office models (e.g., Aladdin), accounting systems, servicing platforms, custodians, and deal tapes

• Perform QA on periodic data extracts and investor reporting

• Support audit requests, regulatory reporting, and internal controls testing

• Maintain detailed documentation of processes, workflows, and operational controls

Technology, Automation & Analytics

• Leverage Excel, Power BI, SQL, and other databases to build dashboards and reporting tools that enhance portfolio visibility

• Utilize Microsoft 365 (Excel, SharePoint, Teams, etc.) to streamline workflows and documentation tracking

• Partner with technology and data teams to improve operational scalability, automation, and system integrations

What you will bring 

• Bachelor’s degree in Finance, Accounting, Economics, or related field

• 2–5+ years of experience in residential mortgage loan operations, RML transaction management, structured products, or asset management

• Direct experience executing RML purchases (experience on all steps from trade confirmation through closing strongly preferred)

• Hands-on exposure to RML bailments, custodial delivery, and trailing document management

• Strong understanding of mortgage loan cash flows, servicing practices, and collateral requirements

• Advanced Excel skills required; experience with Power BI, SQL, Python, or AI-enabled tools strongly preferred

• Familiarity with Aladdin, loan management platforms, and accounting systems a plus

What will set you apart

• Exceptional attention to detail and ownership mindset

• Strong project and transaction management skills

• Ability to manage multiple trades, timelines, and counterparties simultaneously

• Analytical, solutions-oriented approach to problem-solving

• Strong communication skills and comfort working cross-functionally

• Technically curious about automation, AI, and data-driven operations

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. 

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The annual base salary range for this role is from $120,000 to $135,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. This role is also eligible for additional compensation and/or benefits including a competitive, discretionary annual cash bonus opportunity. Eligibility to participate in the discretionary annual incentive programs are subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. 

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.