Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

PGALEADGOLF INSTRUCTOR

The Four SeasonsResortLāna’iis lookingfor aPGA Lead Golf Instructorwho sharesa passion for excellence and who infusesenthusiasm into everything they do. Ourteams’have the opportunity toshape our guest experience by providing exceptional knowledge of the Resortand exemplifying the Golden Rule in each interaction. Work authorizationrequired

WHAT YOU’LLDO

ThePGA Lead Golf Instructorwill play a key role in golf operations, including responsibilities within the Golf Shop, Guest Services, and related areas. This position is accountable for planning, organizing, promoting, scheduling, and delivering golf instructional programs tailored to meet customer needs and expectations.Responsibilitiesinclude, butarenot limited to the following:

• Collaborate with the Director of Golf, Head Professional, Golf Course Superintendent, and Golf Professional team to support overall golf operations.

• Oversee andmaintaingolf teaching facilities to ensure exceptional service standards.

• Ensure the quality and effectiveness of all instructional programs.

• Develop and implement promotional initiatives to increase participation in instructional programs.

• Maximize revenue from golf instruction through strategic program management and customer engagement.

• Act as a role model for all Associates bydemonstratingthe behavior and work ethic expected of all golf course employees

• Be responsible forthe development of an annual business plan and budget for theManeleGolf Instruction Program

• Provide feedback and explanation(s)regardingthe financial performance of theManeleGolf Instruction Program on a regular basis

Golf Instruction

• Co-ordinate the golf instruction and player development programming

• Train golf professionals on golf instruction, teaching philosophies and the operations of programs to include clinics, schools, juniors, group, private lessons, player development, and special population lessons.

• Utilizestate-of-the-artteaching and learning theories and be able to integrate the use of teaching aids,videotape, launch monitors, etc. when appropriate in all programs.

• Monitorinformation requests regarding orpertaining toschedule oflessons and instructional golf.

• Supervise the upkeep of the teaching golf range and facilities to ensure that safe, clean,organizedand professional conditionsexist at all times

• Maintainteaching aids and equipment inventory in excellent condition.

• Createadditionalopportunities to increase top-line revenue

• Develop a Cultureutilizingthe most up to date golf instruction philosophies and techniques

• Attend meetings as requested by the management team; i.e., Resort Manager, Director of Golf, Head Professional

• Represent the facility in community service to create a positive relationship with media (TV-radio-newspapers) and localbusiness

• Will teach/Instruction 3 days a week

Group Play/ Daily Ops

• Lead orassistinexecutionof all golf outings,tournamentsand FAM events.

• Assist the Head Professional and 1st Assistant Golf Professional as needed in all areas and duties assigned.

• Will have duties in the operation 2-3 days a week and as needed.

Creative Ability

• Create instructional programs to enhance service andmaintaininterest and enthusiasm among all customer segments

• Assistin marketing and promotion for instruction programming

• Create player development programs (Player Development defined asincreaseactivity) to foster a recreational, fun and, whereappropriate, a competitive environment.

Relationships

• Maintainregular, open contact with both supervisors and staff to ensure teamwork and consistency in teaching programs.

• Exhibita warm, welcoming personality that will make staff and customers feel comfortable

Education

• Maintainprofessionalexpertisethrough related courses and learning opportunities in golf training, player development

• Encourage staff instructors to engage in learning opportunities tomaintainprofessionalexpertiseand provide resources to meet thoseobjectives

Knowledge,Skillsand Traits

• MaintainPGA of America membership in good standing and mentor apprentices through the PGA Professional Golf Management (PGM) program

• Have an expert level of knowledge of the game of golf, rules of golf, golf instruction, and teachingmethodology

• Have knowledge and experience using TRACKMAN

• AndMore!

WHAT TOBRING

• Successful candidate mustpossesslegal work authorization in United States

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card

• Ability to stand for extended periods,lift upto 50lbs, and push/pull as needed during shifts

• Weekend and Holiday availability required

• Registeredin the PGA Apprentice Program in good standing.

• ValidDriver'sLicense

JOIN OUR ‘OHANA & ENJOYOUR AMAZING BENEFITS:

• Hourly Rate: $26.72 - $27.52

• PGA Dues paid

• 100% Employer contributed Medical, Dental, and Vision benefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

We look forward to receiving your application!

Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about whatit'slike to work at Four Seasons ResortsLana’i, visit us:

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Facebook: https://www.facebook.com/FourSeasonsResortsLanai

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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf