Job Description

Genera Pacific Pte Limited is a specialist pest management and fumigation business operating across the Pacific. The company is jointly owned by Greenwood GHL Ltd (formerly Genera Holdings NZ) and Neptune Pacific Direct Line The business is positioned for continued commercial growth and market expansion. Genera Pacific provides essential services to a broad customer base across multiple Pacific markets, with a strong reputation for reliability, compliance and service quality. The business is positioned for continued commercial growth and market expansion.

Maintain mutually beneficial relationships between WG GENERA PACIFIC PTE LTD and its clients through providing high standards of Pest Control & Hygiene Service. Undertake pest control and hygiene duties where coverage is needed across any division or location by always maintaining a high standard of service. Be an active member of the team performing all duties alongside work colleagues when required.

Key Accountabilities

• Carry out all Pest Control & Hygiene Service as per WG GENERA PACIFIC PTE LTD SOP’s.
• Be an active member of the team performing all duties alongside work colleagues and divisional cross over where required.
• Maintain communication regarding changes in schedule and workload with the Co-Ordinator.
• Report any changes or unexpected issues that may arise to the Co-Ordinator immediately.
• Carry out monitored safety zones and buffer zones; ensure EPA ventilating and monitoring procedures are adhered to.
• Carry out pre-risk assessments on site.
• Identify risk hazards associated with the work being performed.
• Always maintain good customer relations with clients.
• Report any breakdowns, faults, and minor accidents with motor vehicles to the Co-Ordinator.
• Attend daily toolbox meetings.
• Obtain knowledge of procedures and compliancy
• Be available and responsible for all enquiries outside of work hours in relation to Pest Control & Hygiene Service.
• Attend site to carry out site inspections.
• Advise clients of any relevant area for continuous improvement in Pest Control & Hygiene Service.
• Identify additional sales opportunities with existing clients.
• Ensure work is carried out as productively and efficiently as possible.
• Manage time keeping regarding breaks and working hours.
• Communicate to the team in an effective and supportive manner.
• Carry out end of month stock checks with the Manager/ Coordinator on chemicals and stock.
• Ensure that all the required paperwork is completed accurately and within the required time frame and that copies of visit and service reports are filed with the client where required and Liaise with the Co-Ordinator regarding updates and any other issues which may arise.

General Responsibilities

• Ensure open communication and facilitate a harmonious work environment.
• Always behave in an appropriate and professional manner.
• Support and assist other team members as required.
• Co-operate and support Company change processes.
• Responsible to work effectively during times of pressure and deal with stress.
• Abide by the rules and procedures in the Employee Manual
• Attend WG GENERA PACIFIC PTE LTD toolbox meetings and H&S meetings.
• Attend work functions from time to time outside usual work hours.
• Any other professional duties as required and directed by the General Manager / Manager from time to time.

Qualifications

• Ability to work after hours, weekend and public holidays as and when required.
• Hold and maintain a full driver’s license G 2 & 6
• Pay attention to detail.
• 1 year experience working with pest control, hygiene and fumigation services.
• Good communications skills
• Knowledge in the safe use of equipment and chemical handling.
• Excellent problem-solving skills.
• Exceptional customer service skills.

Additional Information

Our Neptune Pacific Contribution:

• Competitive salary
• Opportunity for development and internal mobility.
• Wonderful Giving - allows you to donate company money to causes of your choice
• Wonderful Neighbor - spend a day in the community helping with various service projects
• Company focused on wellness and health.

If you are a self-starter with an interest in developing your skills in the logistics industry, then this could be you.

To be considered for this role you must have the legal right to live and work in Fiji.

All your information will be kept confidential according to EEO guidelines.

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EEO is the law - click here for more information