Job Description

Job Location: Colorado Springs, CO 80903,

Salary Range: $21.20 - $23.32 Hourly, Classification: Pest Control Specialist / Inspector

FLSA Status: Non-Exempt

Definition

To coordinate resident involvement (to include public speaking) and cooperation in the implementation of health and safety procedures as it relates to pest control management. Coordinates pest control management systems including contractor procurement and scheduling, tenant notifications, monitoring and tracking. To assist as needed with the Housing Authority’s Inspection Program; Tenant Based Rental Assistance and other Public Housing and miscellaneous rental assistance programs. Employees at this level receive occasional instruction or assistance for new or unusual situations and have a general understanding of the operating procedures and policies of the Housing Authority. To coordinate and participate in office support functions in support of the goals and objectives of the area of assignment; and to provide information and assistance to the public regarding Housing Authority policies and procedures. To support the members of the management team in various administrative and pest control areas.

To coordinate lock, key and fob systems: to include key and core supply for CSHA portfolio, managing fob systems at Senior Disabled buildings and CSHA offices.

Supervision Received and Exercised

Receives direction from Executive Management and Assigned Supervisors

Essential Functions Statement

Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions

1) Coordinate resident involvement and cooperation in pest control to ensure best possible outcomes for all concerned.

2) Coordinate pest control management systems including contractor procurements and scheduling, tenant notifications, monitoring and tracking.

3) Receive calls and recorded requests from maintenance personnel and tenants concerning reports of possible infestation and need for treatments.

4) Identify high priority pest control issues; ensure timely responses that comply with HUD regulations.

5) Ensure communication to appropriate staff for review and response; manage the flow of information between departments.

6) Provide weekly updates on current treatments to appropriate staff and vendors.

7) Coordinate and ensure proper preparation of tenant units for maximum effectiveness of the treatment(s).

8) Accompany pest control technicians on treatment calls as needed; monitor quality of work provided by vendor(s).

9) Keep accurate weekly records of the treatment(s) utilized at each specific location.

10) Attend tenant/ building meetings.

11) Keep abreast of current trends and industry standards related to procedures and protocols for the various treatments utilized.

12) To assist in a variety of duties in support of the Housing Authority’s Inspection Program to protect the health, safety and welfare of the Housing Authority’s residents.

13) To assist with the inspections of homes, apartment buildings, and other properties; ensure compliance with applicable housing standards, zoning, and environmental health codes, ordinances and regulations; issue notices of violation as required; document all actions and notices; perform follow up inspections to ensure compliance.

14) Potentially meet with residents and landlords in violation of regulations; explain actions required to comply with regulations.

15) Respond to reports alleging HQS violations including weeds, unregistered/inoperable vehicles, litter and graffiti; interview complaints and witnesses; take photographs of violations and document activities through computer input; conduct research to determine ownership of property and the approved conditional uses of property; process certified letters.

16) Perform field inspections; perform safety and vandalism checks.

17) Respond to public inquiry in a courteous manner; provide information within the area of assignment; explain policies and procedures to the public.

18) Required to be on standby for adverse situations as deemed necessary by Executive Management.

19) Affirm actions and documented incidents in court and at administrative proceedings as necessary.

20) May lead the work of co-workers, temps and seasonal personnel; ensure safe work practices; review completed for work accuracy, proper work techniques and compliance with applicable standards and regulations.

21) Assist with other department operations as needed and as directed by management.

22) Ording access supplies and managing on call key core box. With the help of the Purchasing Analyst.

23) Preparing new move in access as needed (cutting keys, logging access information for CSHA portfolio, fob access management).

24) Scheduling with Maintenance staff lock changes and vacant lock changes.

25) Managing the new access system.

Qualifications

Knowledge of

• Operational characteristics, services and activities of the Housing Authority.
• Operations, services, and activities of the HQS program including housing standards, environmental health, vehicle and vegetation abatement and related ordinances.
• Federal, state, and local rules and regulations governing the Housing Authority program.
• Principles and practices specific to organizational policies and procedures.
• Methods and techniques of data collection, research and report preparation.
• Modern office procedures, methods and equipment including computers and supporting work processing and spreadsheet applications.
• Principles and practices of records management.
• Principles of business letter writing and report preparation.
• English usage, spelling, grammar and punctuation.
• Pertinent federal, state, and local laws, codes, and regulations.
• Safety awareness and emergency protocols.
• Basic understanding of NSPIRE criteria.
• Fundamental understanding of vacant unit turns, processes and standards.

Ability to

• Interpret and apply pertinent federal, state, and local laws, codes, and regulations as well as Housing Authority policies and procedures.
• Type and enter data at a speed necessary for successful job completion.
• Organize, schedule and execute assignments independently.
• Prepare business letters and memoranda.
• Operate office equipment including computers and supporting word processing and spreadsheet applications.
• Maintain a variety of ledgers, logs, records, and reports.
• Prepare clear and concise administrative reports as directed.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work, including Housing Authority officials and the public.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.
• Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.
• Prepare clear and concise administrative reports as directed.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

• Possess intermediate computer skills and an understanding of Microsoft Office suit, including Excel. Ability to adapt to various software programs specific to Housing Authority operations.
• Possess a minimum of one year experience in the maintenance, pest control, or related field.
• Possess a minimum of one year experience of HQS enforcement program experience.

Training

Equivalent to the completion of the twelfth grade (Diploma or GED).

License or Certificate

Possession of, or ability to obtain, an appropriate, valid driver’s license.

Working Conditions

Environmental

• Office, field, tenant units and other Housing Authority related properties.
• May be exposed to inclement weather, heat, cold, dirt, dust, gasses, fumes, odors, noise, electrical currents and toxic chemicals.
• Work around machinery and moving vehicles.
• Driving assigned vehicles.

Physical

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time.
• Moderate to heavy lifting; must have the ability to lift to 65 lbs., and between 65 to 100 lbs. with assistance.
• Pushing, pulling, climbing, kneeling, bending and reaching.
• Must be able to distinguish colors.

Qualifications: Qualifications:

Knowledge of

Operational characteristics, services and activities of the Housing Authority.

Operations, services, and activities of the HQS program including housing standards, environmental health, vehicle and vegetation abatement and related ordinances.

Federal, state, and local rules and regulations governing the Housing Authority program.

Principles and practices specific to organizational policies and procedures.

Methods and techniques of data collection, research and report preparation.

Modern office procedures, methods and equipment including computers and supporting work processing and spreadsheet applications.

Principles and practices of records management.

Principles of business letter writing and report preparation.

English usage, spelling, grammar and punctuation.

Pertinent federal, state, and local laws, codes, and regulations.

Safety awareness and emergency protocols.

Basic understanding of REAC criteria.

Fundamental understanding of vacant unit turn over processes and standards.

Ability to

Interpret and apply pertinent federal, state, and local laws, codes, and regulations as well as Housing Authority policies and procedures.

Type and enter data at a speed necessary for successful job completion.

Organize, schedule and execute assignments independently.

Prepare business letters and memoranda.

Operate office equipment including computers and supporting word processing and spreadsheet applications.

Maintain a variety of ledgers, logs, records, and reports.

Prepare clear and concise administrative reports as directed.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work, including Housing Authority officials and the general public.

Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.

Maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, writing and operating assigned equipment.

Prepare clear and concise administrative reports as directed.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

Possess intermediate computer skills and an understanding of Microsoft Office suit, including Excel. Ability to adapt to various software programs specific to Housing Authority operations.

Possess a minimum of one year experience in the maintenance, pest control, or related field.

Possess a minimum of one year experience of HQS enforcement program experience.

Training

Equivalent to the completion of the twelfth grade (Diploma or GED).

License or Certificate

Possession of, or ability to obtain, an appropriate, valid driver’s license.

Working Conditions

Environmental

Office, field, tenant units and other Housing Authority related properties.

May be exposed to inclement weather, heat, cold, dirt, dust, gasses, fumes, odors, noise, electrical currents and toxic chemicals.

Work around machinery and moving vehicles. Driving assigned vehicles.

Physical

Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time.

Moderate to heavy lifting; must have the ability to lift up to 65 lbs., and between 65 to 100 lbs. with assistance.

Pushing, pulling, climbing, kneeling, bending and reaching. Must be able to distinguish colors.

**Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties and/or responsibilities performed within the job.