Job Description

Requisition No: 873402

Agency: Children and Families

Working Title: PERSONNEL TECHNICIAN II-RECRUITMENT OPS - 60933331

Pay Plan: Temp

Position Number: 60933331

Salary: $34,760.00 annually / $1,336.92 bi-weekly/$16.71 hourly

Posting Closing Date: 04/06/2026

Total Compensation Estimator Tool

Hiring Assistant OPS

Department of Children and Families

Tampa, Florida

Open Competitive

This posting will be used to fill position vacancies in OPS.

Current employees will be compensated in accordance with the DCF salary policy.

What you will do

In this important Human Resources role, you will have the opportunity to make an impact on the hiring of our critical class positions, which protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. We are seeking proactive and organized candidates to support crucial administrative tasks.

This position requires that you work on-site.

How you will make an impact

• Prepare and submit human resource appointment and separation actions in accordance with the State Personnel Rules and Department policies and operating procedures.
• Coordinate completion of hiring process activities with selected candidates to include preparing and compiling appointment and separation documentation and submission to the appropriate human resources team for processing and coordinate required background screenings, conducts reference checks and personnel file reviews.
• Conduct other due diligence/required checks/screenings.

• Maintain and file the recruitment and selection package for required retention period.
• Answer incoming phone calls and provide general information/technical assistance to candidates and transfers/escalates to appropriate team member and/or management.
• Ensure required action is entered into the appropriate information system/tracking database. Review and accurately process any required actions associated with Recruitment in accordance with the applicable statute, rule, procedure, policy and/or internal process(es). Assist with creating or review of reports to ensure system information is accurate and resolve errors by system correction and/or recommends solutions.
• Assist other administrative offices, IT and Program with new hire onboarding activities for positive first day experience.
• May assist hiring specialists with scheduling interviews and dispositioning of candidates in applicable systems.
• Performs other related duties as assigned.

Qualifications:

• Three years of administrative or clerical work experience. College or vocational school can substitute for the required experience.
• A high school diploma or its equivalent can substitute for one year of the required work experience.

NOTE: Please attach a copy of education documentation, diplomas, certificates, etc., to your application before you submit your application in People First. These documents are required if used to qualify for the position.

Preferences:

• Experience, education or training in hiring, employee recruitment and selection activities.
• Experience with DCF HR systems, People First Talent Management System, and MS Office Excel and Word.
• Knowledge of Department of Children & Families’ services related to child welfare, adult protection, economic self-sufficiency, or mental health treatment facilities direct care.

Knowledge, Skills, and Abilities:

Knowledge of the principles and techniques of effective communication. Knowledge of interviewing principles and techniques. Knowledge of the methods of data collection. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to professionally interact with both internal and external customers in a tactful, courteous and effective manner. Ability to record, collect, evaluate and analyze data. Ability to work independently by planning, organizing and coordinating work assignments. Ability to listen effectively. Ability to speak clearly and correctly. Ability to utilize problem-solving techniques.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

OPS Benefits Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida
• State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options;
• Savings & Spending Accounts;
• 401 (a) FICA Alternative Plan administered through VALIC
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

BENEFIT RECOVERY SCREENINGCandidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information and check for outstanding overpayments before completing the hiring process.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department.

Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.