Job Description

Requisition No: 874190

Agency: Department of Revenue

Working Title: PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

Pay Plan: SES

Position Number: 73002598

Salary: $45,000.00 - $48,000.00 / annually

Posting Closing Date: 04/27/2026

Total Compensation Estimator Tool

Florida Department of Revenue

Office of Employee Relations

Personnel Services Specialist/HR - SES

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website

The Florida Department of Revenue is seeking qualified candidates to join its Office of Employee Relations as a Personnel Services Specialist. This Selected Exempt Service position plays a key role in supporting managers, supervisors, and employees on a variety of employee relations matters. This role requires strong critical thinking and analysis skills, organization, attention to detail, as well as strong written and verbal communication skills.

Duties and Responsibilities:

• Manages the Employee Relations email mailbox by distributing assignments to appropriate team members, responding to inquiries, and maintaining the tracking log.
• Responds to reemployment assistance claims, questionnaires, and hearing notices, and processes quarterly invoices.
• Provides support to Employee Relations functional areas, including corrective action, workplace accommodations, grievances, and Employee Assistance Program and Fitness for Duty referrals.
• Prepares reports and responds to public records and data requests.
• Assists the Employee Relations Manager with special projects, as assigned.
• Processes Employee Relations case and file closures using internal systems and applications.
• Assists with updating the internal website, communications, and training development.

MINIMUM REQUIREMENTS:

• One (1) year of professional experience in a human resources office.
• Strong written communication skills, including the ability to produce accurate, clear, and well-organized correspondence, reports, and other documentation.
• Ability to analyze information, apply policies and procedures, and make sound recommendations.
• Experience managing multiple tasks, meeting deadlines, and working in a fast-paced environment.
• Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint).

PREFERENCES:

• A bachelor’s degree or higher from an accredited college or university in human resource management, law, business administration, or a related field.
• Experience working in employee relations or labor relations office handling corrective action processes, performance management, or workplace investigations.
• Knowledge of Reemployment Assistance (Unemployment Compensation) processes, including claims and hearings.
• Experience responding to public records requests and preparing reports.
• Experience managing shared mailboxes or workflow tracking systems.
• Experience developing or updating training materials, internal communications, or web content.

SALARY: $45,000.00 - $48,000.00 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION:Lisa Sparkman-Allen, (850) 717-6314, Lisa.Sparkman-Allen@floridarevenue.com

SCREENING DISCLAIMER:Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINALBACKGROUNDCHECKS:You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Malecandidatesbornon or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.