Job Description

Get to know East Penn!

At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

East Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

EOE/VEVRAA

Overview

Help Shape the Future of Learning at East Penn!

Are you highly organized, detail-oriented, and energized by working with data, technology, and people? Do you enjoy transforming information into meaningful reports, presentations, and insights that help drive business decisions?

East Penn is seeking a Learning & Development Administrative Support professional to join our growing Learning & Development team. In this role, you'll play a key part in supporting employee development initiatives by managing training data, coordinating department activities, creating impactful visual reports, and helping ensure our workforce receives the training needed to succeed.

This is an exciting opportunity for someone who enjoys working behind the scenes to make a big impact on employee growth, workforce development, and organizational success.

Responsibilities

As a member of the Learning & Development team, you will help support and enhance training programs across the organization through data management, reporting, coordination, and administrative support.

Key Responsibilities

• Schedule meetings, collect notes, and prepare meeting minutes for Learning & Development initiatives and committees.
• Learn and utilize multiple training and reporting systems to track and maintain employee training records.
• Collect, compile, analyze, and visually present training data using charts, graphs, PowerPoint presentations, and other reporting tools.
• Develop statistical reports showing training participation, knowledge growth, program progress, and training effectiveness.
• Create and maintain training forms through established change request and approval processes.
• Run training and attendance reports and maintain training databases and records.
• Input training completions and corporate learning activities into company systems.
• Support training reimbursement programs through application processing, documentation collection, tracking, and submission.
• Monitor, scan, archive, and maintain training documentation to ensure accuracy and compliance.
• Support Manufacturing Skills Training initiatives, including documentation related to employee progression and pay administration.
• Assist with special projects, process improvements, and other department initiatives.
• Serve as a positive ambassador for Learning & Development by helping deliver an exceptional learning experience for employees.

Qualifications

Education & Experience

Required:

• High School Diploma or GED.

Preferred:

• 2-5 years of experience supporting a department, business process, administrative function, or related area.
• Experience working in a fast-paced environment with changing priorities and tight deadlines.
• Appreciation for the value and importance of employee training and development.

Skills & Competencies

Required

• Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Strong attention to detail and ability to meet deadlines under pressure.
• Ability to collect, validate, analyze, and present data accurately.
• Strong organizational and time-management skills.
• Ability to work effectively both independently and as part of a team.
• Excellent interpersonal and employee relationship skills.
• Outstanding verbal and written communication abilities.
• Ability to create professional presentations, reports, charts, and visual representations of data.
• Strong problem-solving and critical-thinking skills.

East Penn Benefits

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and 10 paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities