Job Description

At Swarovski, your talent for storytelling, eye for style, and dedication to service and luxury turn shopping into unforgettable moments.

Ready to inspire confidence and style with one of the most iconic brands in fashion and design? Join our retail team and elevate every interaction with personalized guidance and expert product knowledge.

As a Personal Stylist, you’ll inspire customers with your styling expertise, deliver exceptional service, and create memorable brand experiences, all while achieving commercial goals.

About the Job

• Deliver personalized styling consultations, creating emotional connections and unforgettable experiences
• Inspire customers to experiment with their style, offering creative flair and tailored advice
• Build strong customer relationships and promote loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate as a team player and contribute to store success

About You

• Experienced in a multicultural retail environment, preferably in luxury fashion, cosmetics, or lifestyle brands
• Passionate and experienced in styling, with a strong sense of personal style and creative flair
• Excellent questioning, listening, and customer service skills
• Digitally proficient and comfortable using retail technology
• A winning personality to easily establish a trustful relationship
• Curious, empathetic, and results-driven team player with a commercial mindset

What We Offer

You can expect a range of benefits, including:

• Competitive salary
• Monthly bonus scheme
• Industry leading, generous staff discount (60% off the RRP) starting on your first day
• 30% off the RRP on Swarovski Created Diamonds
• Enhanced annual holiday entitlement
• 1 x paid Volunteering Day each year
• Food & refreshments provided in store to be enjoyed during your shift
• Staff Referral Bonus – up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan

• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts

• Opportunities for career development

Many of our Personal Stylists grow into leadership or specialist roles, such as Store Manager, Trainer or Customer Service roles. We support your development so you can build a career that matches your ambitions.

About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.