CIB Egypt

PERSONAL LOANS COLLECTOR

CIB Egypt  •  Cairo, EG (Onsite)  •  5 months ago
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Job Description

PERSONAL LOANS COLLECTOR - (250002CT)

 Job PurposeTo collect the overdue and over limit amounts from assigned customers segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.Payments Collection 1. Check status of respective customers arrears (i.e. Credit card, Loans, or Auto & Mortgage)  & prepare required data prior phone calls2. Conduct phone calls with arrears customers, record the outcome of phone calls in the work cards or system3. Negotiate arrears settlements and report actions to be taken ‘partial payment, rescheduling or turning case to legal to the team leader4. Organize filling / Documents properly to ensure easy access5. Finalize daily transactions, and refer any back log to the collection supervisor Policies, processes, and procedures6. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent mannerDay to day operations   7. Follow the day-to-day operations related to own jobs in the Collection & Recovery department to ensure continuity of workCompliance 8. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks  

Qualifications

 Qualifications & Experience • Bachelor’s degree of Commerce, Business Administration, Accounting or related fields• 0 to 2 years of experience• Understands the principles of accounting and cost-effectivenessSkills • Good command of English language beside Arabic• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit• Keen for new experience, responsibility and accountability• Communication Skills• Must be adept in use of basic software such as Office, and ideally Access, Internet and email  

Primary Location

 Egypt-Cairo-MERRYLAND

Work Locations

 MERRYLAND    

Job

 Front Liner

Organization

 RISK

Shift

 Day JobJob Type Full-time Employee

Travel

 No
CIB Egypt

About CIB Egypt

Commercial International Bank was established in 1975 as a joint venture between the National Bank of Egypt (NBE, 51%) and the Chase Manhattan Bank (49%) under the name "Chase National Bank of Egypt”. Following Chase's decision to divest its equity stake in 1987, NBE increased its shareholding to 99.9%, changing the Bank’s name to Commercial International Bank (Egypt) S.A.E. NBE’s stake gradually decreased through several public offerings till reaching 18.7%. In 2006, a Consortium led by Ripplewood Holdings acquired NBE stake. In July 2009, Actis, a leading emerging markets private equity firm, invested US$ 244 million to get shares in CIB, acquiring hence 50% of the Ripplewood Holdings Consortium’s stake. Five months later, Ripplewood sold its remaining 4.7% stake over the open market, marking the successful transition of strategic partnership to be with Actis, who then became CIB’s largest shareholder with a 9.1% stake. In March 2014,Actis sold a portion of its holding, representing 2.6% of the Bank’s total outstanding shares, in the open market to a group of international investors. In May 2014, Actis, successfully realised its investment in CIB and sold its remaining 6.5% to Subsidiaries wholly owned by Fairfax Financial Holdings Ltd “Fairfax”.

CIB is Egypt’s leading private sector bank, offering a broad range of financial products and services to its customers, including enterprises of all sizes, institutions, households and high-net worth individuals. CIB strives to provide superior financial solutions to meet all customers’ needs. Having the strongest brand equity rightfully places CIB as the bank of choice for over 500 of Egypt’s largest corporations. CIB shows tremendous potential within the bourgeoning Retail and SME Banking markets. Through its superior management, high-operating standards, corporate governance best practices and training programs,CIB has succeeded in becoming the most profitable commercial bank operating in Egypt for more than 40 years.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Giza, EG
Year Founded
1975
Website
cibeg.com
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