Job Description

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Minimum Requirements

• • NQF Level 7 Tertiary Qualification;
• • 1 - 2 years of experience in the insurance industry
• • Good communication skills (written and speaking);
• • Must be client orientated;
• • Good people skills (internal & external);
• • Admin orientated and must give attention to detail;
• • Afrikaans and English speaking/writing & communicating;
• • Relevant Degree from a recognized institution
• • Technical underwriting knowledge or any related short-term knowledge will be an advantage
• • Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her.

Job Specification

• • Retaining profitable business;
• • Attend to administration and written communication;
• • Ensure that all documentation is processed accurately:
• • Ensure that documentation is issued, checked and authorized prior to dispatch;
• • Maintain service, quality and desired outputs within a specific functional process through ensuring compliance with tactical policies, procedures and standards;
• • Resolve / escalated customer queries and complaints; provide feedback to customer on matters resolved, and
• • Ensure renewals are completed timeously

na

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech Savvy

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

27 August 2026 , 23:59

The Old Mutual Story!