Ithemba Recruitment

Personal lines Underwriter

Ithemba Recruitment  •  Johannesburg, ZA (Onsite)  •  2 months ago
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Job Description

Purpose of the role:

Provide stakeholders with effective and efficient personal lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.

  • Ensure that all stakeholder communication is accurate, timeous, professional and relevant
  • Build and maintain mutually beneficial relationships with internal and external stakeholders
  • Ensure and contribute to achieving own and company required client satisfaction target
  • Adhere to company processes, service level agreements, quality assurance targets and broader regulatory frameworks wrt the following processes (but not limited to):
  • General Enquiries such as but not limited to cover, products, processes
    • New Business, Renewals, Endorsements and Re-broke
      • Conduct risk assessments
      • Analyse clients portfolios
      • Request, obtain and assess quotes from insurers
      • Rate policies
      • Request, obtain and/or provide clients with all required information and/or documents
      • Arrange valuations and reinsurance
      • Raise premiums
      • File all relevant documentation electronically and in hard copy
      • Upsell cover to clients where appropriate
    • Cancellations
      • Follow retention processes
      • Cancel the policy on the system
      • Confirm cancellation request with the client
      • File all relevant documentation electronically and in hard copy
    • Refunds
      • Raise invoices
      • Request refunds from line manager electronically
      • File all relevant documentation electronically and in hard copy


    Keep accurate record of own activities
  • Adhere to company mandates
  • Participate and contribute in ad hoc projects
  • Report any suspected fraud, misrepresentation and/or dishonesty
  • Matric or equivalent
  • FAIS Compliant
  • Computer Literate
  • Excellent communication skills
  • Excellent customer services skills
  • 2 years experience working in a client services environment
  • 2 years experience as a Personal Lines Underwriter
Ithemba Recruitment

About Ithemba Recruitment

Ithemba Recruitment is an organisation that specializes in the placement of quality candidates in various industries.

We at Ithemba recruitment are “specialist generalists” we have the understanding that the we are able to recruit for a wide range of positions in various job functions that clients may require because we prefer to be seen as specialists for our clients needs and culture rather than specialists in a specific sector.

We feel that any position can be qualified by the correct understanding of people rather than what field they work in. We feel that by communicating effectively with candidates and having respect for their needs, requirements and time – we are able to form relationships and properly understand our candidates and the culture that they would fit into so as to service our clients’ needs more effectively. You could possibly classify us as “Versatilist”.

Whether you are in need of a new member of staff or as we like to call it "a new family member"​ or if you are in search of a new opportunity our consultants are ready to take your call.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Durban, ZA
Year Founded
Unknown
Website
ithembarecruitment.co.za
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