Job Description

A well-established insurance agency north of Boston is seeking a Personal Lines Account Manager to join its collaborative, service-driven culture. This role is focused on managing an existing book of business and supporting inbound personal lines clients across auto, home, renters, condo, flood, and boat policies. Unlike sales-heavy positions, there is no cold calling required—your focus will be on providing high-quality service and ensuring client satisfaction.

The ideal candidate will have at least 1 year of personal lines account management experience with quoting knowledge, and a passion for delivering responsive, customized insurance solutions to meet each client’s needs.

Requirements:

• Experience in personal lines account management, including quoting and servicing renewals

• Massachusetts P&C Producer license preferred (agency will provide training if needed)

• Bilingual Spanish a plus

• Strong organizational and client service skills

Compensation and Benefits:

• Competitive base salary of $40,000–70,000 plus bonuses and annual profit sharing

• Income potential can reach $90K

• Commission on new and renewal business (if licensed)

• Early summer Fridays and a supportive, team-first culture

• Comprehensive benefits including health, dental, vision, retirement plans, PTO, and more

Position:

• Full-time, direct hire

• Lynn, MA (north of Boston)

• On-site with opportunities for professional growth and stability

This is your chance to join a growing agency where your work directly impacts client satisfaction and your success is both recognized and rewarded.