Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company. Join our award winning team!
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2024:
As part of Teleperformance in the US, we were also named #95 in the 2024 ‘Fortune 100 Best Companies to Work For®’ in the USA by Great Places to Work (GPTW®)
Your primary accountability and Personal Health Advocate, Registered Nurse is to deliver high-quality, member-centered clinical advocacy while meeting service, quality, and case management standards.
Success in this role includes consistently achieving:
You are an experienced nurse who brings clinical judgment, composure, and accountability to every interaction.
You naturally demonstrate:
You will thrive in this role if you are comfortable balancing compassionate member conversations with a fast-paced, high-volume phone environment. This is a strong fit for someone who can stay organized, document thoroughly and in real time, follow cases through to resolution, and maintain a calm, professional presence while managing multiple member needs throughout the day.
Behavioral and/or mental health experience is strongly preferred, especially experience supporting members through sensitive, complex, or emotionally charged healthcare situations.
PLEASE NOTE: This role offers $37 per hour and is for evening hours:
12-8:30 pm EST.
12:30-9 pm EST.
1-9:30 pm EST.
This position is fully remote and requires a dedicated, HIPAA-compliant workspace with reliable internet access.
The nature of the work is sedentary, involving prolonged sitting and continuous computer and phone use. Essential functions include repetitive motion, typing, concentration, reading, and ongoing verbal and written communication throughout the workday.
This job description describes the general nature and level of work performed and is not intended to be a comprehensive list of all activities, duties, or responsibilities.
Job incumbents may be asked to perform other duties as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
Please contact your local Employee Relations representative to request a review of accommodations.
Why Health Advocate?
Because here, nursing expertise drives impact.
You’ll join an organization that values structure, autonomy, accountability, and compassion — where your clinical judgment directly improves the lives of the members you serve.
Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
Learn more
Health Advocate https://www.healthadvocate.com/site/
Facebook https://www.facebook.com/healthadvocateinc/
Video https://vimeo.com/386733264/eb447da080
Awards:
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2020:
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
Caring for you in all ways. Always.
We know all too well that the healthcare system is challenging to navigate. It makes people feel stressed, frustrated, and worried about costs—which often leads to them forgoing the care they need.
We understand that dealing with these challenges feels lonely and scary. That’s why we’re here: We provide people with the personalized, expert care and support they need to take control of their health and well-being. We work one-on-one with them, guiding them to the right resources and answering their questions, giving them peace of mind. Our members can breathe easy knowing that they’re not alone because they have trusted, caring support that’s just a click or call away.
We know that every health and well-being journey, and every person, is different. We pride ourselves on providing care and support that’s fully inclusive. We’re available 24/7, in the member’s preferred language, and through the communication channels they’re most comfortable with.
Our compassionate team is comprised of healthcare experts who establish meaningful relationships with members and provide personalized help. Our experts are supported by a powerful digital experience, intuitive technology, and smart AI algorithms that assist with members’ current health needs as well as proactively address their emerging health issues.
Our experts and our technology are the perfect combination, working together to educate, engage, and advocate for members in every interaction.
Our caring approach delivers results: Improved health outcomes, lower healthcare costs, and peace of mind.
