Queen Alexandra Charity (QAC)

Personal Development Administrator

Queen Alexandra Charity (QAC)  •  £13.23/hr  •  Birmingham, GB (Onsite)  •  15 hours ago
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Job Description

Personal Development Administrator

Application Deadline: 24 August 2026

Department: Student Support

Employment Type: Part Time

Location: Harborne, Birmingham, UK

Compensation: £26,455 / year

Salary Pro-ratad for 22 hrs £15,730 per annum actual salary
Hours Per Week: 22 Hours
Weeks per year: 52 Weeks
Contract: Permanent / Part Time
Flexible working arrangement between 3 and 4 days

Job Purpose
The role provides administrative support to the Personal Development area at QAC, including Work Experience, Careers and Next Steps, PSHE, Student Voice, Collaborations and Citizenship, and Preparation for Adulthood activity, as directed by the Assistant Principal – Personal Development.

The postholder will support the effective organisation, recording and communication of Personal Development activity, helping to maintain accurate systems, efficient administrative processes and consistent records across the College.

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Key Responsibilities & Safeguarding

Key Responsibilities
Personal Development Administration
  • Provide administrative support for Personal Development activities, events and projects, as directed by the Assistant Principal – Personal Development.
  • Support the preparation of registers, resources, letters, forms, booking information and event documentation.
  • Assist with organising meetings, events, workshops, assemblies, employer encounters, student voice activities and other Personal Development opportunities.
  • Support communication with staff, students, families, employers and external partners where required and as directed.
  • Collate information, feedback and evidence provided by relevant staff to support reporting, audits and quality processes.
  • Maintain organised electronic folders and shared resources linked to Personal Development activity.
  • Support the AP PD with follow-up actions, reminders and administrative checks linked to planned activity.

Administrative Support to the Assistant Principal – Personal Development
  • Provide administrative support to the Assistant Principal – Personal Development.
  • Support meeting administration, including preparing agendas, taking minutes and maintaining action notes where required.
  • Support the organisation of Personal Development calendars, key dates and activity schedules.
  • Prepare documents, reports, briefing notes and information summaries as directed.
  • Maintain action logs and support follow-up of agreed administrative tasks.
  • Support the collation of information required for self-assessment, quality improvement, audits and reporting.

Data, Systems and Tracking
  • Support the maintenance of Personal Development records, trackers and evidence systems, as directed by the Assistant Principal – Personal Development.
  • Assist with data entry, checking, filing and collation of information across Personal Development areas.
  • Support the preparation of routine summaries, reports and evidence packs using information provided by relevant staff.
  • Identify missing or incomplete administrative information and follow up with relevant staff where requested.
  • Maintain clear and organised electronic filing and shared evidence systems.

Team and Operational Support
  • Respond to routine administrative enquiries and direct queries to the appropriate member of staff.
  • Work collaboratively with curriculum, support and wider college teams.
  • Support the organisation of shared calendars, key dates and activity schedules linked to Personal Development.
  • Undertake additional administrative duties linked to Personal Development, as reasonably directed by the Assistant Principal – Personal Development.

Key Areas Supported
  • Administrative support to the Assistant Principal – Personal Development
  • Meeting administration, including agendas, minutes, action notes and follow-up reminders
  • Personal Development calendars, key dates and activity schedules
  • Administrative support for Personal Development activities, events and projects
  • Support with Work Experience, Careers and Next Steps administration, as directed
  • Support with PSHE, Student Voice, Collaborations and Citizenship activity administration, as directed
  • Support with Preparation for Adulthood activity administration, as directed
  • Collation of information, feedback and evidence provided by relevant staff
  • Administrative support with data entry, filing, checking and routine summaries
  • Maintenance of organised electronic folders, shared resources and evidence systems
  • Audit and quality assurance evidence collation, as directed by the Assistant Principal – Personal Development

THEN FOLLOW WITH:
Please take time to review the job description attached.
Please upload a CV/Resume* with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children & Adult’s Barred List information, identity checks, o nline checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE).

Skills, Knowledge and Expertise

Essential Criteria:
  1. Minimum Level 2 qualification, or equivalent, in English and Maths.
  2. Good IT skills, including Microsoft Office programmes.
  3. Willingness to undertake further training relevant to the role.
  4. Sound administrative and organisational skills.
  5. Ability to maintain accurate records, trackers and electronic filing systems.
  6. Good attention to detail and accuracy.
  7. Ability to prioritise tasks and work to deadlines.
  8. Good written and verbal communication skills.
  9. Ability to communicate professionally with staff, students, families, employers and external partners.
For further information on person specification please read the job description attached

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:
  • Work closely with students with SEN to achieve their goals
  • Make a difference to the educational experience of young people
  • Be a voice for students and staff in specialist education
  • Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
  • Develop your own skills, aspirations and progress your career.

Our benefits include;
Schedule 1 Benefits (reviewed annually and/or as appropriate)
  • Access to on site car parking
  • Use of QAC Fitness Centre (subject to opening hours)
  • Cycle to Work Scheme (Salary Sacrifice)
  • 24/7 Employee Assistance Programme Helpline (BHSF)
  • Access to Education Support Free Helpline for Teachers & Education Staff
  • QAC Mental Health First Aiders & activities to support health and wellbeing
  • BHSF Benefits Package including Healthcare Plans, discounted shopping/services
  • Annual Flu vaccination/voucher
  • Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
  • Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
  • Health and Wellbeing Services (Occupational Health/Counselling)
  • Free Tea/Coffee and Staff Room facilities
  • Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
  • Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
  • Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
  • Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
  • Occupational sick pay (based on length of service)
  • On site wellbeing activities (e.g. yoga, meditation)
  • Support for training/ CPD (either by way of study leave and/or funding)
  • Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
This list is not exhaustive and may be subject to review and/or change.
Queen Alexandra Charity (QAC)

About Queen Alexandra Charity (QAC)

Queen Alexandra Charity, Birmingham is a registered charity that runs specialist further education college services, residential services, community services and enterprises. These services benefit adults with learning difficulties, disabilities and those with sight loss.

Queen Alexandra College (QAC) is a national day and residential College for people aged 16-25. The College has been at its current location in Harborne since 1903 and offers an innovative and holistic approach to learning and support for young adults with a diverse range of abilities and needs.

Our curriculum is designed to maximise adult life opportunities, develop independence and work skills. Programmes are delivered from pre-entry to level 3 and are tailored to suit individual needs, interests and ambitions.

Students studying at QAC may wish to consider joining us as a residential student. Part time, full time (term time only) and respite options are available to enable students to develop their independent living and social skills.

Following their time at QAC some students choose to move onto our ‘Independence Plus’ Supported Living programme. Clients on this programme still need support and the aim is to deliver a service that provides clients with the means to live independently/semi independently into the future.

Queen Alexandra Community Services offers a range of services for people with disabilities in the community including a PA/support worker service, social and/or peer groups delivered from our Community Services Hub in Stirchley and leisure activities.

QAC Enterprises Ltd consists of a wide range of businesses that support the work of the Charity including all formats transcription services, Sight Village and Revolution Advantage carbon fibre canes. All profits are paid into the charity and help to enhance the experience for our students and clients.

For more information about our services please call 0121 428 5050 or email info@qac.ac.uk.

Industry
Government & Public Safety
Company Size
201-500 employees
Headquarters
Birmingham, GB
Year Founded
1847
Website
qac.ac.uk
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