Job Title : Personal Care ID Assistant Quality Manager
Location : Rungkut Factory, Surabaya
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Lead and execute Quality Improvement project by implementing Unilever Manufacturing System (UMS) and other relevant methodology required, to achieve quality assurance and controls in alignment with applicable regulatory requirements. This key quality role ensures systems are in place to drive site quality improvement activities, to ensure product consumer safety & overall quality and address consumer / customer issues. Act as Quality Technical Person In-Charge for PC Site, also must ensure all activities related to QC and QA activities are done and to be complied with the Unilever’s Good Manufacturing Practice (GMP) and regulatory guideline for safety and environment requirement.
Key Responsibilities
Lead the execution of quality improvement project for incident prevention, complaint reduction and improve Product Quality Standard. It includes analysis, implementation, and verification of product, process, method, machine & resource, versus relevant standard (QMS, Regulation in Indonesia & any other relevant standard)
Responsible for all Quality Improvement Projects through Capital spend, project expenditure, and cost centre budget control for the Quality Department
Responsible for all top Incident and customer/consumer complaints analysis, investigation and resolution through equipment and operation standardization.
Support operations and engineering by identifying process and quality improvement opportunities within the Supply Chain.
Provide & verify data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reporting
Verify program for product fill control through monitoring and verifying fill parameters and compliance • Verify the implementation and maintenance of system where key quality data and information are recorded and preserved
Lead Quality Pillar activities in TPM factories, Kaizen, WCM, Q UMS and any other program guided by Global Quality Unilever
Lead improvement of inbound materials quality by collecting and analysing supplier performance data
Ensure UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses
Applies current tools and practices to support management of quality related projects
Supports innovation trials in the site as appropriate for site quality
Supports early equipment management in site projects as representative of site quality
Supports VIP and or 5S projects as appropriate for site quality
Additional Responsibilities
Utilizes advanced knowledge of HACCP, hazard controls & pre-requisite programs to support site efforts to mitigate consumer safety risks
Verify the application of specific knowledge of factory hygiene and equipment cleaning and disinfection to support site HACCP and prerequisite programs in mitigation of consumer safety risks
Utilizes advanced statistical knowledge to support process capability studies to maintain alignment between capabilities of site processing and filling operations and specification limits
Utilizes advanced knowledge of category / technology details and requirements to support site innovation / changes
Job Requirement
1 - 3 years of experience in Manufacturing/Maintenance/Production
Preferable have educational background in Mechanical/Electrical Engineering
Exposed in Packing Technology would be preferable
Curious about what it’s really like to work at Unilever? Explore our Life at Unilever : https://careers.unilever.com/en/CustomerStrategyandPlanning-utm_source=Workday+&utm_medium=Job+Ad&utm_campaign=GAI+ and meet the people shaping our culture.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Every day, 3.4 billion people around the world enjoy our products - from ground-breaking brands like Hellmann's, Domestos, Dove and Rexona (to name just a few). Our brands lead the way - innovating in their fields, delighting their consumers and powering our business forward.
And it is our people who make everything happen. Our bright and curious people who imagine and create the future - diverse, passionate and ambitious people.
A role with us means endless opportunities with global brands that make markets and people who play to win. We make markets and create cultures through some of the biggest brands and best-known products in the world.
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