At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.
Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.
We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen
As the Personal Care Attendant for our Program of All-Inclusive Care for the Elderly (PACE) in San Gabriel Valley, you will play a crucial role in supporting the daily operations of the Adult Day Center. This position is ideal for caring individuals with a Certified Nursing Assistant (CNA) qualification, as you will have direct interaction with our participants, assisting them with activities of daily living and ensuring their comfort and well-being.
Provides Activities of Daily Living (ADL) and Independent Activities of Daily Living (IADL) to support participants such as: toileting, showers, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, range of motion
Completes safe transfers utilizing Durable Medical Equipment (DME) as required - lifts, gait belt and hoyers
Cleaning the bathroom used by the participant, may include emptying and cleaning commode
Provides appointment reminder communications to participants
Responsible for keeping center or home in a clean and orderly condition, including kitchen and activity areas, sanitizing showers/bathrooms and relevant DME
Escorting participants to Seen Health vans, if needed
Documents participant services provided in electronic health record accurately and on time
Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities
Respond to participant complaints in a timely manner, and understand the basic procedures for receiving and documenting complaints or requests
Promptly reports changes in participant’s condition to supervisor or designee
Demonstrate dependability by arriving consistently and on time to scheduled work hours, and submit timely and accurate timesheets
Maintain a courteous, helpful, and professional attitude on the job
Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families
Comply with all agency training requirements
Maintain professional affiliations and any required certifications
Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards
Participate in Quality Improvement program as required
Follow all OSHA safety guidelines and Seen Health Policies and Procedures
Maintain the confidentiality of all participant information according to HIPAA requirements
Perform other duties as required or requested in a positive and helpful manner
Records services in required logs or electronic health record
Assists with individual and group activities as necessary
Accompanies participants to outside medical appointments
Responsible to ensure that all wander risk participants are wearing code alert device
Obtains and maintains food handlers certification
Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders
Performs kitchen duties to include: washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates
Acts as Interdisciplinary Team (IDT) member as needed Home Care
High school diploma or equivalent required; Certified Nursing Assistant (CNA) certification preferred.
Experience working in a healthcare or senior care setting is advantageous.
Strong interpersonal and communication skills, with a compassionate and patient-centered approach to care.
Ability to work effectively in a team environment, collaborating with colleagues from various disciplines.
Knowledge of basic caregiving techniques, ADL assistance, and infection control practices.
Physical stamina and ability to perform tasks that require bending, lifting, and standing for extended periods.
Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
Seen Health is providing exceptional aging experiences by offering seniors culturally-focused, technology-enabled care built on the proven 50-year legacy of PACE (Program of All-Inclusive Care for the Elderly). The company's mission is to empower older adults to age at home with dignity, comfort, and the care they deserve. Committed to improving access to high-quality, long-term care, Seen Health proudly supports underserved senior communities so they can be truly Seen.
