Kotak Mahindra Bank

Personal Banker-Outbound-Branch Banking-Relationship Management

Kotak Mahindra Bank  •  State of Punjab, IN (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

As a Personal Banker-Outbound, you will be responsible for developing and managing relationships with customers, primarily through outbound sales and marketing efforts. Your role will be crucial in driving business growth and ensuring customer satisfaction. You will be a key part of our branch banking team, working closely with customers to understand their needs and provide tailored financial solutions.
  • Build and maintain a strong customer base through effective outbound sales strategies.
  • Identify and target potential customers, offering personalized banking solutions.
  • Develop and execute marketing plans to promote the bank's products and services.
  • Provide excellent customer service and build long-term relationships.
  • Stay updated with market trends and competitor activities to offer competitive solutions.
  • Collaborate with other teams to ensure a seamless customer experience.
  • Achieve sales targets and contribute to the overall business growth.
  • Maintain accurate records and documentation of customer interactions.
  • Ensure compliance with banking regulations and internal policies.
  • A bachelor's degree in business, finance, or a related field is preferred.
  • 1-2 years of experience in a similar role, preferably in banking or financial services.
  • Strong sales and customer relationship management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and CRM systems.
  • A proactive and customer-centric approach to work.
  • Willingness to learn and adapt to new banking technologies.
  • Good analytical skills to understand customer needs and market trends.
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
Social Media