Job Description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Personal Assistant - Maternity Cover (12 Month FTC)

• This is a great opportunity for someone to support members of the DUAL Executive.
• Full time position: working 5 days a week.
• Working within a small, fun, collaborative executive team in London

​

We are looking for a motivated and enthusiastic starter to act as a dedicated PA resource to the UK Chief Operating Officer, UK Chief Distribution Officer and UK and Europe Chief Actuary. Demonstrating an understanding and awareness of the commercial operation to provide a professional and commercially-focused administration and organisational assistance. This role operates in a fast-paced and changing environment, with activities relating to UK and International requirements.

Role responsibilities

• Proactive and accurate diary management, forward planning to arrange UK & international meetings ensuring time is effectively managed understanding daily and weekly priorities.
• Screen emails and assess whether action needs to be taken and/or respond where necessary.
• Manage all travel arrangements including international travel, hotel bookings and produce in advance a comprehensive travel itinerary for each trip.
• Provide support to the UK Chief Operating Officer by drafting and/or preparing a full range of materials including emails and meeting materials.
• Co-ordinate and assist with organising company events and corporate hospitality ensuring all events are delivered effectively.
• Effectively prioritise workload and adapt service delivery in response to the requirements of the UK COO, UK CDO and UK and Europe Chief Actuary.
• Act as a point of contact for the team, providing a professional and customer-focused service liaising with and responding to clients, external providers and agencies.
• Develop and maintain relationships with the third parties.
• Work collaboratively with the Executive and Personal Assistant community. Providing the production of documents, briefing papers, reports and presentations where requested.
• Liaise with DUAL Reception to ensure meeting rooms and refreshments are booked for meetings and relevant teams or guests are notified.
• Support the UK COO with the management of the 17th floor, liaising with the Howden CRES team on facilities and space‑related matters.
• Attend the UK COO’s weekly team leadership meetings, and coordinate the delivery of the monthly IT & Ops newsletters and quarterly IT & Ops Townhalls, supporting effective communication and engagement.
• Exercise a high degree of discretion and confidentiality at all times, especially when dealing with privileged information and sensitive issues, to safeguard the company’s interests.
• Provide support to the UK CDO’s team by coordinating Distribution workshops, reviews and team away days, ensuring all arrangements run smoothly.

​Key requirements

• It is essential the individual has a positive attitude and is self- motivated
• High attention to detail
• Ability to learn quickly
• Ability to follow process accurately
• High level of numeracy and literacy
• Confidence and curiosity to ask questions
• Strong verbal communication and interpersonal skills

What do we offer in return?

A career that you define.

Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know
you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our
sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

​If you are interested in this opportunity and working for DUAL, simply apply via our Careers page.

​ Our culture: People First

Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in
the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Diversity & Inclusion

At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family
circumstances

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)