Job Description

Location: AIA Alexandra Building, Singapore

Employment Type: Full-time

Salary: From SGD 3,200 per month

About the Role

We are looking for a reliable, professional and well-organised Personal Assistant / Insurance Administration Executive to support a District Director with daily administration, insurance operations, policy servicing and client-related matters.

This is a fixed-salary administrative position and is not an Insurance Agent, Financial Consultant, Financial Adviser or commission-based sales role.

Key Responsibilities

- Provide personal assistant, administrative and clerical support to the District Director, including coordinating appointments, meetings and schedules.

- Handle insurance administration, including policy servicing, documentation, data entry, filing and record management.

- Maintain customer records and assist with client communications, enquiries and follow-up matters.

- Support HNW, VIP and private clients by retrieving and preparing policy information when required and authorised by the Director.

- Communicate professionally with customers in English or Mandarin according to their preferred language.

- Handle confidential personal, financial and client information with discretion and in accordance with Singapore PDPA requirements.

- Perform basic bookkeeping and accounting administration.

- Prepare Word documents, Excel spreadsheets, PowerPoint presentations and other administrative materials.

- Assist with other administrative and ad hoc duties as required.

Requirements

- Experience in insurance administration, PA/EA support, financial services or a similar administrative role is preferred but not mandatory.

- Basic knowledge of insurance products, policy servicing and administration is an advantage.

- Experience dealing with HNW, VIP or senior-level clients is an advantage.

- Fluent in English and Mandarin, as the role requires communication with customers who may prefer either language.

- Good communication and interpersonal skills with a professional and service-oriented attitude.

- High level of confidentiality and discretion when handling sensitive customer information; basic knowledge of Singapore PDPA is an advantage.

- Proficient in Microsoft Word, Excel and PowerPoint, with basic bookkeeping or accounting knowledge.

- Detail-oriented, organised, responsible and reliable, with the ability to work independently and as part of a team.

- Must be legally eligible to work in Singapore.

Mid-career applicants and candidates seeking stable, long-term employment are welcome to apply.

Working Hours

Monday to Friday: 9:00 AM – 6:00 PM

Saturday: Half-day, mostly Work From Home. May need to go office occasionally for event prep or urgent cases.

This is a five-and-a-half-day work week. Working hours may occasionally be adjusted based on operational requirements and scheduled business activities.

Salary & Benefits

- Salary starts from SGD 3,200 per month, depending on qualifications, relevant experience and competencies.

- Salary review after successful completion of the 3-month probation period, based on performance and capability.

- Employee and statutory benefits in accordance with company policy and Singapore employment regulations.

Important — Non-Sales Position

This is strictly a salaried Personal Assistant and Insurance Administration position.

There is no requirement to sell insurance, prospect for customers, meet insurance sales targets, recruit Financial Consultants or earn commission-based income.