Job Description

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. Group Digital function must therefore ensure the successful delivery in context of:
• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Management of executive and local shareholder expectations across all OpCos
• Achievement of top quartile operating efficiency and effectiveness through scale and common processes
• Driving growth through business intelligence and standardization to maximize business impact
• Management of customer and supplier expectations
• Enhance MTN position as a leading network and system provider
• Constant dynamics and local challenges in the economic, regulatory and legal environments

The role is accountable for the following Key Performance Areas:

• Proactively manage the assigned Executive diary, and seamlessly plan his/her itinerary, schedule and meetings.
• Liaise with Finance Expenditure to ensure payments to third party suppliers in relation to expenses of the Executive office.
• Manage the day-to-day administration of the assigned Executive office and diary.
• Develop and maintain an efficient documentation and filing (electronic and hard) process.
• Cross-examine documents for Exec’s review to ensure quality control and compliance to MTN policies.
• Handle assigned Executive’s internal and external designated correspondence.
• Collate monthly activity reports from the different units within the assigned department for the exec’s review.
• Processes all requisitions for the Executive office.
• Office Management
• Coordinate the organization of social events connected to the Executive office. This includes preparing cost estimates, managing the budgets and coordinating all activities for the success of the programme.
• Local, international and personal travel arrangements for the Executive office.
• Develop and maintain an effective and efficient document filing system (both electronic and manual).
• Develop and continually improve a document tracking system.
• Managing the Information Security Forum (Agenda, Minutes, Matters arising, content submissions, scheduling)
• Travel arrangements for the entire team
• Security conference arrangements
• Tracking of the budget and payments (budget through PO through to final payment and reflecting in the GL)
• Project management

Education

• A good first degree preferably in Secretarial Administration or related

Experience
• At least three years’ experience in an administrative capacity in a reputable company.
• Experience in administrative support for a top management personnel of a reputable company, with local and international operations.

Competencies
• Strong hands-on knowledge of Microsoft Office suite programs.
• Thorough knowledge of MTN general administration policies, including approval ceilings and jurisdiction.
• Importance of customer service orientation
• Good interpersonal relationships with different levels of management.
• Customer and service orientation.
• Maintains poise and confidence under pressure.
• Good communications skills.
• Ability to work with little or no supervision and produce excellent results.
• Excellent computer skills