Job Description

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com

Purpose of the Role

We are looking for a proactive, driven, and professional Personal Assistant who thrives in a collaborative environment and enjoys being part of a supportive, high‑performing team. You will provide seamless support to three executives within our UK Leadership Team while also contributing to the wider community of PAs and EAs across the UK.

This is an excellent opportunity for someone keen to develop their PA career, gain exposure to our industry and work closely with senior executives. You will divide your time between our London office and working from home. The role suits someone who is execution-oriented, meticulous with detail, and brings a solutions-focused, positive attitude.

Key Responsibilities

• Executive Support & Diary Management: Manage complex diaries via Outlook, scheduling internal and external meetings, anticipating clashes, and ensuring forward planning for agendas, preparation materials, and meeting content.

• Meeting Coordination: Organise all logistics for internal and external meetings, including room bookings, attendee coordination, timings, refreshments, equipment, agendas, minutes, and follow‑up actions.

• Travel & Logistics Management: Book and coordinate all travel requirements, including flights, accommodation, trains, taxis, car hire, and visa arrangements, ensuring cost-efficient and smooth itineraries.

• Administration & Documentation: Produce high‑quality documents, presentations, and reports using PowerPoint, Word, Excel, and Adobe Acrobat. Maintain accurate timesheets, manage expenses, and support inbox management for executives.

• Team Collaboration & Support: Work closely with the UK PA/EA team, providing cover when needed, sharing best practice, and contributing to a supportive and well-connected team culture.

• Event & Activity Coordination: Arrange internal and client-facing lunches and dinners, support ad hoc event planning, and assist with projects as required across the Leadership Team and wider organisation.

Person Specification

• Proven PA Experience: Proven experience in a Personal Assistant or similar administrative role, with a track record of supporting senior stakeholders.

• Strong Technical Proficiency: Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat and SAP Concur, with the ability to produce well-presented documents and manage digital workflows effectively.

• Exceptional Organisation & Attention to Detail: Highly organised, able to prioritise effectively, and meticulous in ensuring accuracy across all tasks, documents, and arrangements.

• Proactive & Forward-Thinking Approach: Always thinking one step ahead, anticipating needs, and demonstrating a solutions‑focused mindset and strong initiative.

• Professional Discretion & Communication: Able to build strong relationships with senior colleagues, maintain confidentiality, and communicate clearly and confidently.

• Flexible & Adaptable Working Style: Calm under pressure, comfortable managing change, and enthusiastic about contributing broadly to a dynamic team environment.

What We Offer

• This is a permanent role

• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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Location:

London

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent