Standard Bank Group

Personal and Private Banking (PPB) Client Solutions Graduate Programme

Standard Bank Group  •  Johannesburg, ZA (Onsite)  •  8 hours ago
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Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

This graduate programme is designed to develop future Senior Solution Subject Matter Experts (SMEs) by immersing graduates in end-to-end client journey design, solution engineering, and delivery within Standard Bank’s Personal and Business Banking environment. Graduates will be exposed to how customer insights are translated into digital and process solutions that improve customer experience, operational efficiency, and commercial outcomes. Through structured rotations, mentoring, and hands-on delivery, graduates will gain practical exposure to customer journey analysis, solution design, risk governance, and performance optimisation, preparing them for progression into Solution SME and Solution Owner roles.

Key responsibilities:

During the programme, graduates will be exposed to and support the following activities:

  • Understanding end-to-end client journeys, including as-is process and system landscapes.
  • Analysing customer pain points, unmet needs, and emotional journeys using qualitative and quantitative data.
  • Supporting the design of target-state customer journeys and minimum viable solutions (MVPs).
  • Assisting with solution feasibility assessments across desirability, viability, and technical feasibility.
  • Participating in rapid prototyping, testing and iteration of digital, and process solutions.
  • Supporting business case development and tracking commercial outcomes (cost, revenue, and customer experience).
  • Gaining exposure to risk, compliance, and governance processes supporting solution delivery.
  • Assisting with solution testing, user acceptance, and performance monitoring.
  • Collaborating with product, architecture, UX, engineering, and operations teams.

Qualifications

Completed Undergraduate within 2 years or Postgraduate qualification (recently completed or completing in 2026):

  • Information Technology or Computer Science
  • Informatics / Information Systems
  • Engineering (Industrial, Computer, Software)
  • Business Science / Commerce with Information Systems, Analytics or Technology focus

Additional Information

Minimum Requirements:

  • Must be a South African citizen.
  • Should you have work experience, it should not exceed 12 months.
  • Full academic transcripts to be submitted with application for undergraduate and postgraduate studies.

Programme duration: 18 months

Application closing date: 30 June 2026

Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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