About the Role:

We are looking for a
detail-oriented Permitting and Licensing professional to support the
back-office permitting and licensing function for a US retail chain. In this
role, you will process location permit and license applications and renewals,
maintain compliance trackers, and coordinate with agencies and internal teams
to keep every location operating in full compliance.

Key Responsibilities:

•
Prepare, submit,
and follow up on location permit and license applications and renewals,
including business licenses, food service licenses, health department permits,
and certificates of occupancy.

•
Process food
establishment and food handler permitting and track inspection requirements for
each location.

•
Support new location
acquisition paperwork, ensuring permitting, licensing, zoning, and occupancy
tasks are completed for location openings.

•
Process sales tax
permit and seller’s permit registrations and assist with business tax receipt
filings.

•
Assist with real property
and business personal property filings and related submissions.

•
Where applicable,
support license applications and TABC (or equivalent state) compliance
documentation.

•
Assist with
ancillary permits such as outdoor seating / patio permits, grease trap and
waste disposal permits, and music licensing (ASCAP / BMI).

•
Maintain and
update permitting and licensing trackers, renewal calendars, and compliance
deadlines across multiple states and locations.

•
Communicate with
state and municipal agencies, health departments, and third-party expediters to
obtain requirements, check application status, and resolve routine issues.

•
Maintain
accurate, audit-ready documentation and records for all permitting and
licensing activity.

•
Escalate complex
or non-routine matters to the senior permitting and licensing resource in a
timely manner, and follow established standard operating procedures (SOPs).

Requirements

•
1-2 years of
experience in permitting, licensing, regulatory compliance, or a related
back-office function.

•
Working knowledge
of U.S. retail permitting and licensing processes; exposure to multi-state
requirements is preferred.

•
Experience
preparing and submitting applications, renewals, and registrations such as
business licenses, food service licenses, sales tax permits, or DBA filings.

•
Strong
organizational skills and the ability to manage multiple deadlines and renewal
calendars accurately.

•
Strong Excel skills
and good attention to detail in tracking and documentation.

•
Good written and
verbal communication skills for coordinating with agencies and internal teams.

Preferred Skills:

•
Experience
supporting a U.S. retail or franchise business.

•
Exposure to food
service licensing, health permits, and certificate of occupancy processes.

•
Familiarity with
new location acquisition and location opening paperwork.

•
BPO, shared
services, or back-office outsourcing background.