Job Description

The Opportunity

At InCharge, our success is built on operational excellence and strong leadership at every level. We're looking for a Permitting & Compliance Specialist to support our Sales & Service office. This role is responsible for overseeing permitting, licensing, regulatory compliance, customer onboarding, and operational compliance activities that support the successful execution of company projects.

What You'll Do

• Serve as the primary point of contact for permitting, licensing, and regulatory compliance activities across multiple jurisdictions
• Analyze permitting requirements and independently manage permit acquisition processes to support project schedules and operational objectives
• Interpret local, state, and federal regulations affecting construction, electrical, infrastructure, and EPC projects and provide guidance to internal stakeholders regarding compliance requirements
• Develop, maintain, and improve permitting procedures, compliance controls, documentation standards, and administrative processes to support operational efficiency
• Manage the company's business licensing program, including obtaining, renewing, and maintaining licenses while proactively identifying and addressing compliance risks
• Coordinate directly with city, county, state, utility, and regulatory agencies regarding permits, inspections, approvals, and compliance matters
• Review project-specific compliance requirements and oversee completion of documentation packages necessary to support project execution
• Coordinate technician background checks, customer compliance requirements, and project-specific onboarding documentation to ensure operational readiness
• Partner with Legal, Risk Management, and Operations teams to obtain Certificates of Insurance (COIs), review compliance documentation, and ensure fulfillment of contractual obligations
• Evaluate vendor qualification requirements, prepare vendor credit applications, and oversee vendor onboarding documentation to support procurement and project execution activities
• Manage customer onboarding packages, ensuring the timely and accurate completion of required forms, compliance documents, and system entries
• Manage the company RAMP purchasing card program, including review of purchases, recurring payments, documentation retention, reconciliation support, and compliance with company policies
• Oversee fleet registration activities and DMV-related requirements, ensuring compliance with applicable regulations and maintaining accurate records
• Manage customer invoices, compliance documentation, and required uploads within customer portals, ensuring accuracy, completeness, and adherence to customer requirements
• Deposit checks received by the branch and coordinate with Accounting and Billing teams to ensure proper application and reconciliation
• Receive, review, and distribute incoming mail and business correspondence, identifying items requiring action and routing appropriately
• Develop and maintain compliance reports, permitting status updates, and operational metrics to provide visibility into regulatory and business requirements
• Identify process improvement opportunities and implement solutions that streamline permitting workflows, reduce approval timelines, and improve compliance effectiveness
• Maintain accurate records and documentation to support audits, inspections, and regulatory reviews

Your Experience & Capabilities

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Construction Management, Project Management, Public Administration, or a related field preferred
• 2+ years of experience in permitting, regulatory compliance, construction administration, project coordination, licensing managament, or a related business operations role
• Demonstrated experience independently managing permitting and compliance activities across multiple jurisdictions
• Strong knowledge of permitting processes, regulatory compliance requirements, business licensing, inspections, and governmental agency procedures
• Ability to interpret regulations, assess business impacts, and make recommendations using independent judgment and discretion
• Experience developing procedures, controls, workflows, and compliance documentation standards
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize competing priorities independently
• Experience working with customer portals, compliance systems, vendor management platforms, and project management tools
• Advanced proficiency with Microsoft Office Suite and business systems
• Excellent communication and relationship management skills with the ability to interact effectively with regulatory agencies, customers, vendors, and internal stakeholders
• Demonstrated ability to manage multiple projects, deadlines, and regulatory requirements while maintaining a high level of accuracy and compliance