Job Description

Pre-Construction & Client Coordinator – Custom Homes

Location: Western Sydney

Salary: Up to $100,000 + Super

Perks

• Manage the client journey from signed tender through to handover and warranty
• Join a growing custom home builder entering its next phase of expansion
• Work closely with an experienced, growth-focused senior management team

About the Company

Our client is an established and growing residential builder specialising in custom homes and more complex residential projects. Supported by a highly experienced and growth-focused leadership team with a clear vision for the future, the business is entering an exciting new phase of expansion.

With a strong pipeline of work and a genuine focus on customer experience, they are looking for an experienced residential pre-construction professional who enjoys taking ownership of both projects and clients.

The Role

If you have a minimum of 5 years' pre-construction experience in residential home building and enjoy managing multiple projects while building strong relationships with clients, this could be a great next step.

You will become the key point of contact for clients from signed tender, managing them through pre-construction and approvals, staying connected throughout construction and supporting them through handover and warranty.

Your responsibilities will include:

• Manage the client journey from signed tender through to handover and warranty
• Coordinate permits, approvals, council and certifier requirements and essential building documentation
• Manage project milestones and ensure outstanding information is followed up
• Meet clients face-to-face at head office and provide proactive updates throughout their build
• Assist with selections and client variations where required
• Liaise closely with Sales, Estimating, Drafting and Construction teams
• Coordinate handover and assist with warranty and maintenance requirements
• Maintain accurate project information and ensure clients receive a seamless experience throughout

About You

• Minimum 5 years' experience in residential pre-construction, permits or a similar project coordination role
• Strong knowledge of permits, approvals, council requirements and the NSW pre-construction process
• Ability to read residential plans and understand the construction process
• Exceptional customer service and face-to-face client management skills
• Strong administration, coordination and problem-solving ability
• Confident managing multiple projects and competing deadlines
• Proactive, organised and comfortable taking ownership of the client journey
• Experience within custom residential building will be highly regarded

Why Join

• Salary up to $100K + super
• Join a growing custom builder with a strong pipeline and ambitious plans for the future
• Broad, varied position where you can take genuine ownership of your clients and projects
• Supportive senior management team who value experience, initiative and great customer service
• Long-term career opportunities as the business continues to grow

How to Apply

Interested? Click ‘Apply’ and upload your resume, or reach out directly to Claire Boland on 0485 884 714 for a confidential chat.

Every application is treated with complete confidentiality - your details will never be shared without your permission.

You must have unrestricted working rights in Australia to apply.

Only shortlisted candidates will be contacted.