Posting Expires: 10/28/2026
Salary Range: $44,369.10- $55,000.00
Responsible for providing administrative and technical support in one of the following areas: Permitting,
Plan Review, Inspections, and general operations. The Permit Technician will work within assigned
areas, support the office business, and provide customer service to both internal and external customers.
Duties are performed with considerable initiative and independent judgment under the direction of the
division manager. The incumbent must ensure that best in class customer service is provided to both
internal and external customers and also embrace, support, and promote the City’s core values, beliefs,
and culture.
Work under general supervision. However, must be able to work independently with minimal supervision
individually or in a team as directed. Reports to Supervisor/Manager, Assistant Director, or Director.
Work under general supervision. However, must be able to work independently with minimal supervision
individually or in a team as directed. Reports to Supervisor/Manager, Assistant Director, or Director.
Interviews and provides information to applicants regarding building permit and general requirements of
the permit process.
Reviews plans, permit applications, and other pertinent information at the public counter in order to verify
accuracy and completeness and compliance with established codes, ordinances, policies and
procedures.
Routes plans to appropriate agencies for approval.
Receives and assembles approved plans.
Coordinate issuance of building, electrical, plumbing, mechanical and other related permits.
Collaborate with customers to schedule inspections.
Maintains computer files and other manual logs on all building permits and related documents; Operate
office equipment including computers and supporting word processing, spreadsheet and database
applications.
Updates and maintains contractor registration files for current state and local licensing requirements.
Performs records research in order to document project history compliance; coordinates permit processes
with outside agencies to ensure that all permit requirements are being met.
Use architectural and engineering scale to determine dimensions and calculate areas and percentages as
needed.
Follow standardized procedures, building codes, and written/verbal instructions to accomplish assigned
tasks.
Must be able to process information on hand and decide on next steps to complete tasks and/or resolve
issues.
Determines when to escalate issues to supervisor when required.
Leadership Provided
May provide guidance and training as required to lower level, interns, temporary employees, etc.
Knowledge of overall permitting process to assist customers, including but not limited to Zoning, Plan
Review, Arborists, and Inspections; Knowledge of building codes, ordinances, regulations, laws and rules;
Must be able to navigate internet without assistance and have general knowledge of PC use/navigation.
Be familiar with construction documents (CD’s) and able to recognize elements within CD’s for further
research and interpretation for permitting related activities.
Thorough knowledge of the principles and practices of customer service.
Communicate effectively, both orally and in writing.
Use independent judgment and make sound decisions in accordance with established procedures and
policies.
Works effectively and efficiently under stress and meet deadlines as required.
Works collaboratively with team members to resolve customer challenges.
Ability to understand the organization and operation of the City to assume the assigned responsibilities.
Ability to read and interpret construction blueprints, plans and specifications.
Ability to establish and maintain effective working relationships with fellow employees, other officials,
representatives of other government agencies, developers, and the general public.
Ability to provide information and to answer questions pertaining to city planning procedures in a tactful
and courteous manner to the general public.
Ability to gather relevant information to solve practical problems.
High School Diploma or General Equivalency Diploma (GED), supplemented by three to five years
responsible administrative experience at a building permit counter, or an equivalent combination of
education, training, and experience.
Associate degree or vocational training in construction, building inspections or related fields. International
Code Council (ICC) Permit Technician certification preferred.
The City of Atlanta remains a transportation hub, not just for the country but also for the world: Hartsfield-Jackson Atlanta International Airport is one of the nations busiest in daily passenger flights. Direct flights to Europe, South America, and Asia have made metro Atlanta easily accessible to the more than 1,000 international businesses that operate here and the more than 50 countries that have representation in the city through consulates, trade offices, and chambers of commerce. The city has emerged as a banking center and is the world headquarters for 13 Fortune 500 companies.
Atlanta is the Capital city of the southeast, a city of the future with strong ties to its past. The old in new Atlanta is the soul of the city, the heritage that enhances the quality of life in a contemporary city. In the turbulent 60's, Atlanta was "the city too busy to hate." And today, in the 21st Century, Atlanta is the "city not too busy to care".
For more than four decades Atlanta has been linked to the civil rights movement. Civil Rights leaders moved forward, they were the visionaries who saw a new south, a new Atlanta. They believed in peace. They made monumental sacrifices for that peace. And because of them Atlanta became a fast-pace modern city which opened its doors to the 1996 Olympics.
Die-hard Southerners view Atlanta as the heart of the Old Confederacy; Atlanta has become the best example of the New South, a fast-paced modern city proud of its heritage.
In the past two decades Atlanta has experienced unprecedented growth -- the official city population remains steady, at about 420,000, but the metro population has grown in the past decade by nearly 40%, from 2.9 million to 4.1 million people. A good measure of this growth is the ever-changing downtown skyline, along with skyscrapers constructed in the Midtown, Buckhead, and outer perimeter (fringing I-285) business districts.
