Job Description

Requisition Number: 29947

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until .

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The role of the License & Permit Supervisor is to lead the License & Permitting team and ensure success in all aspects of National ACE and National Account permitting activities as they are delivered through the AmeriGas organization. Drives resolution of internal and customer-related issues for National customers where permits to sell propane are required along with providing proactive value-add services to increase customer loyalty. The Supervisor will lead the team to execute several permitting tasks on behalf of our customers at an expert level for each individual customer account with a sense of urgency. Knowledge of each account, state and federal regulations and project timelines are essential for success in this role. Partner with implementation coordinators, sales, project managers and all other roles that touch National ACE and National Account customers to acquire permits and ensure the best customer experience possible.

Key Characteristics-

• Leadership - strong supervisor with leadership skill to lead and develop teams.
• Customer Service – experienced in customer service and customer problem solving processes
• State & Federal Regulations – knowledgeable in National Fire Protection regulations including NFPA 58 and other regulations pertinent to propane permits.
• Project Management – works with key stakeholders to meet timelines, solve problems and ensure success.

Duties and Responsibilities-

• Manages all service aspects of the license and permit workload, from immediate issue resolution to short- and long-term process changes to continual delivery of value-added services to National ACE & National Account customers.
• Provides frequent progress updates on license and permit activities at the customer, location, deadline and category level for executive reporting and exception management.
• Ensure all License & Permit Representatives are following the same, consistent processes and MS Dynamics 365 for permit tracking, resolution and external/internal communications with a sense of urgency for delivery of consistent service levels to all involved.
• Identify pain points in the current processes and develop solutions to streamline the processes.
• Project manage select customer timelines for new installations, annual renewals and violations on an as-needed basis.

Knowledge, Skills, and Abilities-

• Ability to supervise, problem solve, communicate in a busy environment and prioritize the daily activities effectively, while maintaining positive relationships.
• Organizational skills to balance high value projects with daily business objectives and adjust as priorities and schedules fluctuate
• Maturity to handle moderate to complex organizational issues

Education and Experience-

• Bachelor’s degree required. Business degree preferred.
• 4+ years progressive experience in corporate environment
• Supervisory experience preferred

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from to , depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.