Role Responsibilities

Do you have exceptional customer relations skills and thrive in a fast-paced environment? The Permitting and Evaluation Section of the Driver, Carrier and Vehicle Safety Branch is seeking a Permit Analyst to support the delivery of TEC’s Permit Program to the transportation industry.

As a Permit Analyst, you will work directly with clients on permit related inquiries and analyze applications for a wide range of weight, dimension, licensing, and exemption permits. Responsibilities also include authorization and payment processing.

You will provide guidance to industry and the public on commercial transport regulations and permit policies. Strong communication skills, professionalism, and proficiency with computer systems are essential. Knowledge of the trucking industry and permitting processes is an asset.

Key Responsibilities (include but are not limited to):

• Permit Application Analysis:
  
  
  • Analyze permit applications to determine permit requirements.
  • Evaluate vehicles, loads, and routes for safety and restrictions.
  • Provide advice to clients or their agents when issues are identified.
    
    
• Provision of Technical Information and Advice:
  
  
  • Provide accurate guidance to carriers, enforcement agencies, municipalities, and the public on regulations, policies, and permit requirements.
  • Use detailed knowledge of the provincial highway system and trucking industry to select safe and practical routes for commercial vehicles.
    
    
• Program and System Support:
  
  
  • Provide technical process support to TRAVIS Web users, agents, and municipal permit authorities.

Please click on this link to view the job description for this position.

Qualifications

Requirements:

• High School Diploma supplemented with a minimum of 4 years of progressively responsible experience in commercial transportation.
• Experience with computer applications, such as Microsoft Excel, Word, Outlook or other database systems.
• Strong interpersonal and communication skills.

Equivalencies:

Directly related education or experience considered based on:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets:

• Knowledge of the Traffic Safety Act, Commercial Vehicle Dimension and Weight Regulations and Vehicle Equipment Regulation.
• Experience with TRAVIS, TSIS and MOVES.
• Experience working in a call-center or high-volume client service center.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

More information: https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Additional Position Details:

• Term of Employment: Temporary, Full-time position (Up to 6 months).
• Hours of Work: Hours of operation are Monday to Friday between 7:00 AM – 9:00 PM, and 8:15 AM – 4:00 PM on Saturday, Sunday and statutory holidays. Candidates must be available to work all shifts.
• Location: Central Permit Office - 401, 4920 51 Street, Red Deer, AB, T4N 6K8

Recruitment Process:

• Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, driver’s abstract, etc.
• This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
• Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.