Job Description

An exciting opportunity at Faithful to Nature has become available for Part-time Shop Assistants at our Constantia store.

Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service.

This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service!

Responsibilities :

• Maximizing sales and ensuring the effective operation of all store activities
• Meeting the highest standards of customer service excellence as per company guidelines
• Providing customers with current product knowledge and up to date relevant information
• Adhering to all company and store policies and practices
• Ensuring the successful operation of the store by closely following directive as instructed by Store Management
• Meeting set store sales targets
• Maintaining a professional attitude and attire at all times
• Building and motivating staff members, ensuring enthusiastic liaising between customers and staff
• Respecting fellow colleagues and considering their ideas and input, leading to teamwork that
• rendering passionate and extraordinary customer service
• Upholding Company’s name and standards at all times
• Assisting with opening and closing procedures as required
• Assisting with store launches sales and stock takes in store when necessary
• Adhere to the Non-negotiable standards
• Assist with Opening & Closing of physical store done every day

Job Specifications :

• Educational Requirements
• Nutritional and Health background
• A Secondary School Diploma or Equivalent
• +- 2 Years Experience beneficial
• No previous sales experience is required as on-the-job training is provided

Other Skills :

• Ability to communicate with customers and store team members
• A commitment to customer service excellence
• Ability to move or handle delicate merchandise and climb ladders when required
• Ability to work varied hours/days as required in a retail environment