Within the Operations Department of Eurostar, the Planning & Rostering department is responsible for designing and adapting the commercial transport plan for the Eurostar service and managing the staff (TD, TM, Paris-Nord station personnel) required for its implementation.
Here are the main task :
1. Personnel Scheduling Manage staff orders, adapt service schedules, and provide backup support to ensure coverage in Belgium and Paris.
2. Monitoring & Reporting Track attendance, validate service logs, update reports, and ensure data accuracy in TAM TAM.
3. Resource Logistics Manage bookings, transportation, and emergency equipment; coordinate with Co Thalys during crises.
4. Support Operations: Assist Crew Dispatchers during disruptions and ensure smooth communication between teams.
5. Crisis Adaptation Help adjust transport plans and secure extra resources during unexpected events.
Requirements
At Eurostar, we're not just in the business of transportation, we're in the business of making your journeys across Europe unforgettable. Together, we want to create moments that stay with you throughout your travels and long after you've arrived, from the quick coffee run on the way to the station, to the moment you’ve arrived at your destination to sit down at a local favourite.
With our dynamic and ambitious spirit, Eurostar is proud to have a connected and cosmopolitan team who feel at home in five countries. And the Eurostar journey doesn’t stop there, we’re always on the lookout for new ways to improve what we do. On the platform, in our depot, in our offices, and on board, we share the same goal – to create a memorable experience and elevate your trips.
Together, we go further.
