Provides compassionate personal care and support services under the supervision of a registered nurse that assists the patient in the achievement of physical and emotional comfort and healing. Under the supervision of the RN assist in planning, organizing, implementing, and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.
DCH Standards:
Approved previous experience in giving patient care or completion of in-service education classes required. Approved previous experience in clerical functions or completion of in-service education required. High school education or equivalent required. Candidates with patient care experience, those currently enrolled in a nursing program or those with prior customer service experience are preferred. Requires computer and/or computer software knowledge or experience. Current American Heart Association (AHA) Basic Life Support (BLS) Provider training required. Must be able to read, write legibly, speak, and comprehend English.
WORK CONTEXT
Communicate with different personalities and engage in face to face discussion
Dealing with unpleasant or physically aggressive personalities
Must be able to deal with conflict
Must be able to communicate clearly and accurately
Must be able to receive delegation
Must be able to work in groups
Must be able to perform structured and unstructured work
Must be meet time pressure and time lines
Must be able to perform in exact and accurate manner
Must be able to use electronic mail, telephone and texting
Includes possible exposure to human body fluids, disease, infection, lab chemicals and hazardous materials and/or cleaning solutions
Requires wearing of common protective and safety equipment such as gloves, safety glasses, mask, gowns, etc.
PHYSICAL FACTORS
Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
Must be able to tolerate prolonged periods of standing and walking
Must be able to reach reasonable distances in any direction
Must be able to stand, walk, kneel, bend, sit, stoop and lift
Must be able to run in an emergency
Must be able to move fingers in a coordinated manner and must be able to feel and perceive temperature, texture, shape and size with fingertips
Must be able to perform the duties with or without reasonable accommodation
Hearing and vision must be normal or corrected to within normal range
Must possess stamina to work 12-hour shift
Physical presence onsite is essential

Based in Tuscaloosa, AL, DCH Health System has been providing quality and compassionate healthcare to the residents of West Alabama. Comprised of DCH Regional Medical Center, Northport Medical Center and Fayette Medical Center, the DCH Health System provides comprehensive services in:
- Cancer treatment
- Critical Care
- Cardiac Services
- Bloodless medicine
- Home health care
- Sleep medicine
- Occupational medicine
- Sports medicine
- Spine/pain care
- Therapy services
- Women’s services
- and much more
DCH Regional Medical Center has 583 beds and offers a variety of specialty units and advanced services, including cancer, cardiology, robotic and minimally invasive surgery, and the region's most advanced trauma center.
Northport Medical Center is a 204-bed community hospital that offers a full range of inpatient and outpatient services. The facility also operates the DCH (inpatient) Rehabilitation Pavilion and North Harbor Pavilion for mental health.
Fayette Medical Center, through a lease agreement with the DCH Health System, is a 61-bed rural hospital that offers the residents of Fayette County inpatient care, along with sophisticated diagnostic equipment, surgical techniques and specialty clinics. A 122-bed nursing home on site is fully accredited and licensed for intermediate and skilled nursing care.
Our goal is to provide the best health system possible for patients to receive proper care, employees to work efficiently, and physicians to practice medicine for the benefit of everyone.